What are the responsibilities and job description for the Windows Systems Administrator, Senior position at ESM?
Enterprise Solutions and Management (ESM) is a rapidly growing government contractor that provides strategic IT services that meet mission needs for Defense and Federal customers. We are hiring a Senior Help Desk Specialist for an exciting opportunity located in White Sands, NM.
Job Description and Responsibilities
- Provide support in all areas and phases of installation, set-up, configuration, integration, testing, and troubleshooting of hardware, software and any other specified tools.
- Provide server, desktop, software, peripheral planning and support, imaging services, release management, password management, and Information Technology (IT) training.
- Provide Tier 3 and 4 level support for all designated IT systems within the area of assigned responsibility.
- Password Control Management to include issuing, maintaining and deleting end-user device accounts and passwords.
- Install, integrate, and maintain various system servers and workstations such as, but not limited to, Windows Server 2012r2-2019 and Windows 10 OS
- Execute policies and standards, as they relate to IT systems and network security and protocols.
- Provide comprehensive solutions for managing desktops, workstations, servers, printers, bridges, routers, etc.
- Evaluate, install, configure, upgrade, and back-up hardware and software.
- Assist with configuring and assigning file shares and linking servers to database systems.
- Utilize various scripting languages to create on-line forms linking users to databases.
- Support management of remote client access.
- Monitor network traffic and make necessary recommendations for additional resources or hardware.
Required Knowledge, Skills and Abilities (KSA)
SA Experience Level
Hands-on experience performing System Administrator / Server Administrator activities to include :
Desired KSA
Minimum Training, Education, and Certifications
Minimum Clearance
Physical Requirements
Additional Requirements
ESM provides equal employment opportunity to all individuals regardless of race, color, creed, religion, gender, age, sexual orientation, national origin or ancestry, disability, genetic information, veteran status, gender identification or any other characteristic protected by state, federal or local law.