What are the responsibilities and job description for the Patient Service Representative – Occupational Therapy position at ESO Consultants?
Job Title: Patient Service Representative – Occupational Therapy
Position Type: Non-Clinical
Time Type: Full-Time (Monday – Friday, 8:30 AM – 5:00 PM)
Health Care System: University of Pennsylvania Health System
Date Range: 03/17/2025 – 06/14/2025 (13 Weeks)
Pay Rate: $17 to $22 per hour
Job Description:
ESO Consultants is seeking a Patient Service Representative to join the Occupational Therapy department at the University of Pennsylvania Health System. This role is ideal for a detail-oriented and customer-focused individual who is comfortable in a front desk setting and can efficiently manage administrative tasks.
Key Responsibilities:
- Provide front desk support in a pre-employment occupational therapy environment
- Answer and direct phone calls professionally and efficiently
- Utilize the internal system for scheduling and documentation (training provided)
- Assist patients with check-in, check-out, and general inquiries
- Maintain accurate and confidential patient records
- Collaborate with healthcare providers and administrative teams to ensure smooth operations
Requirements:
- High school diploma or equivalent (required)
- Minimum of one year of front desk or customer service experience (healthcare setting preferred)
- Strong communication and organizational skills
- Ability to learn and use internal scheduling and patient management systems
- Professional and courteous demeanor in patient interactions
Work Schedule:
- Monday – Friday, 8:30 AM – 5:00 PM
- No weekend or holiday shifts required
Job Types: Full-time, Contract
Pay: $17.00 - $22.00 per hour
Expected hours: 48 per week
Schedule:
- Day shift
- Monday to Friday
Work Location: In person
Salary : $17 - $22
