What are the responsibilities and job description for the Inside sales Professional - Mclean, VA /Edison, NJ position at eSolutionsFirst, LLC?
Job Details
Role: Inside Sales Professional
Location: Mclean, VA /Edison, NJ
Lead Generation and Prospecting
- Researching and identifying potential customers through databases, LinkedIn, and other platforms.
- Cold calling, emailing, and using other outreach methods to connect with prospects.
- Qualifying leads by understanding their needs and assessing their fit for the company s services.
Relationship Building
- Maintaining regular communication with potential and existing clients to build trust.
- Acting as the first point of contact for inbound inquiries and providing initial consultations.
- Collaborating with clients to understand their pain points and requirements.
Sales Enablement
- Presenting IT service offerings to prospects using email, phone calls, and virtual meetings.
- Creating and sharing tailored proposals, presentations, and quotes.
- Working with technical teams to clarify customer requirements and ensure accurate solutions are proposed.
CRM Management and Reporting
- Keeping the Customer Relationship Management (CRM) system up to date with lead and opportunity information.
- Tracking sales metrics such as conversion rates, pipeline progress, and revenue targets.
- Generating regular reports for sales managers to provide insights into sales activities.
Collaboration with Marketing
- Coordinating with the marketing team to implement campaigns and generate inbound leads.
- Providing feedback from prospects to refine marketing strategies and materials.
- Utilizing content like case studies, whitepapers, and blogs to engage leads.
Negotiation and Deal Closure Support
- Assisting in pricing discussions and preparing contracts or agreements.
- Supporting outside sales teams by setting up meetings, conducting follow-ups, and handling initial objections.
- Ensuring smooth handoff of closed deals to delivery or account management teams.
Market Research and Insights
- Monitoring industry trends and competitors to stay informed about market dynamics.
- Identifying opportunities for cross-selling or upselling IT services.
- Providing insights to management to refine services or expand offerings.
Key Skills for Inside Sales
- Strong communication and interpersonal skills.
- Understanding of IT services and solutions like cloud computing, managed services, cybersecurity, etc.
- Proficiency with CRM tools (e.g., Salesforce, HubSpot).
- Analytical and problem-solving abilities.
- High level of persistence and a customer-centric approach
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
