What are the responsibilities and job description for the Project Manager position at Esperanza Homes Inc.?
Description
At Rhodes Enterprises & Esperanza Homes, our core purpose is to enhance the lives of our customers and team through building communities. We specialize in developing master planned communities and construction of high quality, energy efficient homes across the Rio Grande Valley. In 2019, Esperanza Homes ranked nationally on the Top 200 Builders List and is on an aggressive growth trajectory to make the Top 100 Builders list while serving more communities across South Texas.
Rhodes was founded in the early 1990’s as a land acquisition and holding company. In 2006, the company shifted gears and ventured into residential/commercial land development and home building with the formation of Esperanza Homes. Rhodes Enterprises & Esperanza Homes has grown from a small-scale land developer and home builder in a single residential neighborhood, to one of the largest developers of residential, commercial and master planned communities in the Rio Grande Valley. Over the past 13 years we have grown to serve the communities of Mission, Donna, McAllen, Edinburg and Brownsville. We are passionate about our customers, building exceptional homes, our team and the communities where we live, work and serve.
When you choose to work at Rhodes, you are part of a passionate and high performing Team! You will work alongside team members who set and reach ambitious goals every day and are excited to continue to grow and build communities.
Benefits of being a part of our Team include:
- Competitive Compensation
- Health Care - Medical/Dental/Vision/Prescription Drug Coverage
- Employer Paid Health Reimbursement Account for Medically Enrolled Staff
- 401(k) with Company Matching Contributions
- Disability Programs
- Employee & Dependent Life Insurance
- Vacation & Company Holidays
- Employee Home Purchase Rebate Program
Role Mission: As a Project Manager working for Esperanza Homes, you will provide leadership in your assigned community(ies) and are responsible for managing the homebuilding process for assigned homes to ensure timely completion while meeting financial, quality, safety and customer satisfaction goals. The Project Manager responsibilities span a broad spectrum to include project planning/scheduling, resource allocation and subcontractor and subcontractor relations, cost management, safety and compliance, quality and customer satisfaction.
Measured Performance Goals:
- Quality Score
- Customer Satisfaction Rating
- Home Starts
- Home Completions
- Home Completion Cycle Time
Accountabilities:
- Be responsible for leading the overall homebuilding process
- Foster a team environment
- Build and maintain positive subcontractor relations
- Effectively manage staff of Superintendents to achieve quality on time delivery consistently
- Continually evaluate quality, safety, scheduling and cost control measures
- Enforce the site safety, management of team members, assist in team member engagement and retention
- Manage the construction team and schedules to ensures that the highest quality product is delivered on time and within budget
- Develop and implement recovery strategies to maintain schedule, authorize payment for materials received and work completed
- Handle escalated buyer concern and provide resolution
- Ensure the overall condition of the home at move in is satisfactory to the home buyers
- Provide outstanding level of customer service at all times, and home is completed by original date provided to homebuyer
- Ensure that the worksite is clean, orderly and visually appealing to customers during construction
- Ensure the post-close process for warranty to include assessing warranty requests, determining course of action, scheduling trades, and managing quality assurance is followed
- You are willing to perform other duties as assigned
- Lives the Values of the Rhodes Team
- Believes and is committed to our mission to enhance the lives of our customers and our team through building communities
- Embodies Rhodes Enterprises Inc. core values:
- Act with Integrity, No Exceptions
- Honor our Team
- Never Be Satisfied – continuously looks for ways to improve every aspect of our business
- Best in Class Customer Experience -provide a best-in-class customer experience – every time, with every customer
- Is driven by outcomes and results, and wants to be held accountable for them
- Has a propensity for action, willing to make mistakes by doing in order to learn and improve quickly
- Thrives in an entrepreneurial, high-growth environment; is comfortable with ambiguity and change
- Seeks and responds well to feedback, which is shared often and freely across all levels of the organization
- Works through silos and forges strong cross-departmental relationships in order to achieve outcomes
Supervisory Responsibilities:
-Manages team of Superintendent(s) & Assistant Superintendents
Qualifications:
- Education/Experience: A minimum of High School Diploma/GED with 6+ years of Construction experience (preferably with a production builder). Bachelor’s degree in Construction or related field preferred
- Knowledge and Skills:
- Must possess demonstrated knowledge of new home construction process, scheduling and cost control procedures
- Must be able to read, understand and interpret construction documents, drawings, specifications, scopes of work and project schedules, with knowledge of all phases of new homes construction
- Proficient in all Microsoft Office Applications as well as have savvy computer skills
- Strong in communication skills both oral and written as well as strong in organization skills
- Customer service oriented and believe customer is number one priority
- Understand the need to be flexible and prioritize tasks in order to meet deadlines
- Are willing to perform other duties as assigned
FLSA Status:
This position is considered a exempt position for purposes of wage-hour law, which means you be paid an annual salary and not be eligible for overtime.