Damage Claims Analyst

Damage Claims Analyst / Credit & Collections Analyst

Location: Manchester, NH
Job type: Long-Term Contract

Our client, a major Telecommunications provider, is hiring a Damage Claims Analyst / Credit & Collections Analyst for a long-term contract opportunity in Manchester, NH.

The Damage Claims Analyst / Credit & Collections Analyst is responsible for coordinating the flow of information and documentation with various in-house partners, outside vendor(s), and municipal, state and federal agencies. Provides support and assistance to senior management as well as other departmental employees. Works with moderate supervision/guidance. Is accountable for individual results and impact on team and organization.

RESPONSIBILITIES

• Maintains a thorough knowledge of the division-wide processes for the identification, investigation and documentation of losses incurred to the plant.
• Provides training and awareness of Plant Reclamation/Property Damage Process to field personnel throughout the division.
• Investigates to determine the eligibility of loss coverage, identify the root cause of loss incurrence, and ensure the claim is fully documented. May be required to conduct an inspection of loss sites in person or through local internal coordination.
• Investigate and conducts analysis of provided damage reports to ensure all required information is provided.
• Liaison with division-wide personnel in gathering all appropriate information required for property claim issuance i.e., Environmental, Safety and Health, Division Security, Technical Operations, etc.
• Coordinate with State Public Utilities, Towns, individual contractors, and internal Construction Teams for eligibility of loss incurrence for all forced relocation projects throughout the division.
• Prepares and files violations with various municipal, state, and federal agencies throughout the division. Example: Public Utilities Offices throughout the Northeast Division
• Prepares and files claims with various agencies to include but not limited to insurance, construction, etc., deemed responsible for loss incurrence.
• Conducts follow-up on filed claims while maintaining case documents in a concise and clear manner.
• Coordinate with various internal departments that may assist in recovery efforts for all issues arising from Plant Reclamation - ex. Government Affairs, Cable Legal, Division and Regional Engineering Departments, etc.
• Coordinate and manage third party collection and legal process when needed.
• Prepares and maintain receivables ledger and provides general ledger entries to appropriate regional accounting departments for plant reclamation payments received.
• Conduct periodic audits of outstanding invoices.
• Prepares and distributes monthly reports to Regional Finance Leaders across the Division. May be required to prepare monthly, quarterly or annual reports or presentation to senior staff of department operating results.
• Identify opportunities for process standardization, tool alignment, business partner reduction and additional reclamation opportunities throughout the division.
• Maintain individual metrics reporting.
• Strong written/oral communication and interpersonal skills. Computer skills with the ability to work with multi-faceted systems and analytical skills.

ESPO Corporation
Leaders in Technical Recruiting & Staffing since 1965

We are an Equal Opportunity Employer and value the benefits of diversity in our workforce . All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity and expression, national origin, disability, protected Veteran status, or any other attribute or protected characteristic by law. If you need assistance applying, please get in touch with us directly.