What are the responsibilities and job description for the Organizational Development and Training Specialist position at Esri?
Overview
As a strategic individual contributor and core member of the Learning and Organizational Development department, you'll partner with key stakeholders to design, deliver, and evaluate training programs that foster employee professional development and support organizational effectiveness.
The work includes the following focus areas – facilitating foundational development programs to enhance critical skills, driving training application and learning sustainment efforts, and supporting various project initiatives that foster performance improvement, career development planning, and employee engagement. Helping to implement these solutions will have a measurable impact on business outcomes specific to talent readiness, improving efficiency, enhancing operations, and driving profitability.
The people you will work with are innovative and collaborative. They are problem solvers, listeners, facilitators, guides, and trusted advisors to employees and leaders who are making a difference with ArcGIS users through location intelligence.
Responsibilities
- Establish key relationships across the organization to understand business priorities and the talent development implications of strategies to meet ongoing and future needs
- Collaborate with fellow subject matter experts to perform gap analyses, define learning objectives, implement training solutions, and analyze training effectiveness
- Facilitate core professional development curriculum such as team building, emotional intelligence, time management, behavior-based interviewing, and more by targeting the content and delivery to meet required knowledge and skill levels
- Research and remain current on emerging OD and training methodologies, trends, and leading practices
- Design training materials, tools, and resources that reinforce and sustain learning and application
- Help identify, develop, and implement competency-based career development tools to enhance professional development
- Collaborate with HR business partners to develop custom learning solutions and interventions for in-tact teams
- Review and evaluate the effectiveness of existing training programs, and make recommendations to refine curriculum, processes, tools, and templates
Requirements
- 5 years of professional experience facilitating training, including off-the-shelf curriculum and internally developed content through multiple modalities (virtual, in-person, hybrid)
- Knowledge of instructional design, adult learning theories, and principles of management and organizational behavior
- Proven record of implementing successful talent management initiatives in learning and development, organizational development, change management, employee experience, and/or organizational culture
- Exceptional project management skills and familiarity with phases of project lifecycles
- Strong consultative approach including excellent interpersonal communication skills, ability to listen well across a diverse set of opinions and viewpoints, and influence appropriate outcomes
- Data-driven approach, diagnosing business problems, understanding insights, and designing impactful solutions
- Exceptional emotional intelligence, with a demonstrated ability to collaborate across teams and roles, building successful relationships and partnerships at all organizational levels
- Excellent written communication skills using clear, concise, and compelling language to promote training services and learning solutions
- Well-versed in leveraging presentation software, Microsoft PowerPoint to design graphics and visual aids
- Bachelor's in business administration, organizational development, industrial psychology, human resources, or related field
- Ability to travel periodically
Recommended Qualifications
- Master's in business, organizational leadership, industrial psychology, or related field
- Experience supporting learning and organizational development initiatives at technology organizations
- Program Certifications from TalentSmart, FranklinCovey, Crucial Learning, KornFerry, Extended DISC, and more
- International Coaching Federation credentials, CliftonStrengths or similar framework that reinforce the principles and practices of effective coaching
- Experience using SAP SuccessFactors or alternative learning management system, online collaboration platforms, and e-learning authoring tools such as Camtasia, Vyond, and Articulate Storyline
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The Company
At Esri, diversity is more than just a word on a map. When employees of different experiences, perspectives, backgrounds, and cultures come together, we are more innovative and ultimately a better place to work. We believe in having a diverse workforce that is unified under our mission of creating positive global change. We understand that diversity, equity, and inclusion is not a destination but an ongoing process. We are committed to the continuation of learning, growing, and changing our workplace so every employee can contribute to their life's best work. Our commitment to these principles extends to the global communities we serve by creating positive change with GIS technology. For more information on Esri's Racial Equity and Social Justice initiatives, please visit our website here.
If you don't meet all of the preferred qualifications for this position, we encourage you to still apply!
Esri is an equal opportunity employer (EOE) and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need reasonable accommodation for any part of the employment process, please email askcareers@esri.com and let us know the nature of your request and your contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address.
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