What are the responsibilities and job description for the Delivery and Customer Service Rep position at Essarani?
Company Description
We are a wholesale and distribution business, specializing in snacks and beverages for convenient stores, retailers, and restaurant industry.
Role Description
This is a part-time on-site role for a Delivery and Customer Service Rep located in Charlotte, NC. The Delivery and Customer Service Rep will be responsible for managing customer interactions, ensuring customer satisfaction, and resolving any issues that arise. The role includes daily tasks such as processing orders, coordinating deliveries, handling customer inquiries, and providing exceptional service at every touchpoint.
Qualifications
- Valid Driver's license is a MUST
- Customer Service Representatives and Customer Support skills
- Experience in Customer Satisfaction and Customer Service
- Strong skills in Customer Experience
- Excellent communication and interpersonal skills
- Ability to work effectively in a fast-paced environment
- Strong problem-solving and organizational skills
- Previous experience in a similar role is a plus
- High school diploma or equivalent; college degree preferred
Preferred
- College students looking for extra income
Salary based on experience