What are the responsibilities and job description for the Billing Specialist 2 - Creve Coeur - Remote/Office Hybrid for a local candidate position at Esse Health?
Esse Health is the largest independent physician practice in the St. Louis Metropolitan area with over 120 physicians, in 45 locations, serving nearly 130,000 patients. We are leading the health care community by placing patients and their physicians at the center of health decisions. Esse Health is more than a healthcare provider - it's a place where medicine is a calling and not just a profession. It's a team of extraordinary medical professionals with the latest ideas for keeping patients healthier.
Esse Health is currently seeking a full-time Billing Specialist 2 to be based out of the central business office in Creve Coeur, MO. This position handles all billing related issues for assigned carrier(s).
This position is a hybrid role with a combination of remote work and in office work.
Summary:
1. Researches and works various assigned tasks types for specific insurance plans within expected timeframe. This includes charge corrections, research on received denials, and follow-up on correspondence received
2. Corrects claim errors found on the clearing house website.
3. Makes necessary adjustments through the posting process as identified.
4. Identifies and properly handles any refunds in practice management system.
5. Assists with clinical office and patient calls when necessary.
6. Participates in insurance provider representative meetings if appropriate.
7. Serves as a backup to the front desk receptionist. Answers business office telephone calls in a professional manner; transfers to appropriate personnel and/or takes accurate messages; greets business office visitors in a friendly and professional manner.
8. Perform other duties as assigned.
Physical guidelines include the ability to sit for up to eight hours per day; work at a computer workstation taking phone calls for up to eight hours. Ability to lift and carry heavy records or boxes of up to 20lbs.
Preferred Qualifications:
- Education: Billing and Collections certificate is preferred.
- Licensure/Certification: N/A
- Years of Experience: Three plus years in the healthcare industry.
- Experienced in resolving billing issues with multiple health insurance carriers
- Experienced in Electronic Practice Management Systems – NextGen experience a plus
- Keen attention to detail
- Written and verbal skills
- Working knowledge of Microsoft Excel
- Ability to maintain composure in difficult situations
- Ability to function in team environment
To learn more about what it's like to be an Esse employee, please visit our social media pages on Facebook, Instagram and LinkedIn! Search "Essehealthbenefitsu".
Benefit highlights & more!
- Multiple medical coverage benefits
- Generous PTO policy 8 paid holidays
- 401k match profit sharing
- Tuition reimbursement
- Wellness program
EOE
