What are the responsibilities and job description for the Associate Director of Specialty Programs, Health Home Operations position at Essen Health Care?
Overview
As the largest privately held multispecialty medical group in the Bronx, we provide high-quality, compassionate, and accessible medical care to some of the most vulnerable and under-served residents of New York State. Guided by a Population Health model of care, Essen has five integrated clinical divisions offering urgent care, primary care, and specialty services, as well as nursing home staffing and care management. Founded in 1999, our over 20-year commitment has fueled an unwavering dedication toward innovating a better healthcare delivery system. Essen has expanded from a single primary care office to an umbrella organization offering specialties from women's health to endocrinology, from psychiatry to a vast array of other specialties. All clinical services are offered via telehealth or in-person at over 35 medical offices and at home through the Essen House Calls program.
We are looking for the most talented and effective individuals to join our rapidly growing company. With over 1,100 employees and 400 Practitioners, we care for over 250,000 patients (about half the population of Wyoming) annually in New York City and beyond. From medical providers to administration & operational staff, there is a career here for you. Join our team today!
Job Summary
Under the supervision of the Director of Operations, the Associate Director for Specialty Programs for Health Home will play a vital role in providing oversight and supervision to the high-risk population, including Health Home members who are HARP / Home Community Based Services (HCBS), Health Home Plus (HH ) and Assertive Outpatient Treatment (AOT). This position involves providing program oversight and supervision, achieving quality metrics and ensuring that key productivity metrics and outcomes are met for our members.
Responsibilities
Staff Management
Hire, train and provide individual and group supervision to Program Managers and indirectly supervise Care Coordination staff.
- Provide in-service training on policies and procedures and best practices on member assessment, engagement and service delivery.
Support and Mentorship
Provide ongoing support and mentorship to staff, answering questions and offering guidance on Health Home policies and procedures.
Strategic Planning
Designing, and implementing HARP / HCBS, HH and AOT programs to align with member's needs, compliance requirements and organizational goals.
Compliance and Quality Assurance
Monitor adherence to all HCBS, HH and AOT requirements, including ensuring that staff complete the HCBS assessment, care plan, required documentation and connection to services.
Collaboration
Collaborate with internal Health Home units and other Essen programs to increase membership and continuity of care.
Documentation and Data Reporting
Assist with tracking key performance indicators, identify areas for improvement.
Qualifications
Equal Opportunity Employer
Essen Health care is proud to be an equal opportunity employer, and we seek candidates who desire to work in and serve an ethnically diverse population.
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