What are the responsibilities and job description for the Resort/ Hotel Specialist position at ESSENCE?
As a Resort/Hotel Specialist, you will be responsible for creating unforgettable vacation experiences for travelers by recommending, booking, and coordinating stays at any resorts worldwide. This business opportunity requires exceptional customer service skills and meticulous attention to detail.
**Key Responsibilities:**
1. **Client Consultation:** Consult with clients to understand their vacation preferences, budget, and desired amenities for their resort experience. Provide personalized recommendations based on their interests, such as beachfront locations, family-friendly resorts, adults-only retreats, or luxury escapes.
2. **Travel Logistics:** Assist clients with travel logistics, including transportation arrangements (e.g., flights, airport transfers), travel insurance, visa requirements, and any additional services needed to facilitate a smooth and hassle-free travel experience.
3. **Destination Knowledge:** Stay updated on popular resort destinations worldwide, including the Caribbean, Mexico, Central America, and beyond. Provide insights on local attractions, excursions, and cultural experiences to enhance clients' vacation experiences.
**Qualifications:**
- Strong knowledge of resort offerings, amenities, and destinations worldwide.
- We provide all the training
- Excellent communication, interpersonal, and customer service skills.
- Attention to detail, organizational skills, and ability to multitask in a fast-paced environment.
- Passion for travel, hospitality, and creating memorable vacation experiences.
Benefits and Perks
- Travel Discounts
- Travel Agent liability insurance provided
- FREE dedicated website
- All training provided for FREE
- Work from home
- Set your own schedule
- FAM (familiarization) provided with most certifications
Join our team for this exciting new opportunity
