What are the responsibilities and job description for the Medical Office Receptionist position at Essentia Health?
Job Summary:
This role involves collecting demographic and financial information from patients to ensure accurate patient registration, billing, and care provision.
Responsibilities:
- Collect complete demographic details, financial information, and minimum health data from patients.
- Obtain copies of insurance cards, identification, and update patient records as necessary.
- Conduct point-of-service data collection, including co-payments and down payments, and reconcile cash drawers for accurate accounting.
- Maintain assigned work queues according to supervisor's instructions.
- Provide excellent customer service by interacting positively with patients, coworkers, and others.
- Take incoming calls, schedule appointments, and refer to clinical teams when needed.
- Clean and sanitize registration equipment between uses and restock basic supplies.
Benefits:
No weekend or holiday obligations.
