Operations Associate - Production and Fulfillment

At Essential Candy, we aim to help individuals by creating delicious, functional hard candies that support healthier lifestyles. Born out of the desire to help those dealing with cancer and its treatments, our brand resonates with consumers who are focused on plant-based health solutions and aligns with companies supporting a cause.

We’re looking for a dedicated and motivated individual who shares our passion for helping others. The ideal candidate will be a “utility player” who thrives in both production and fulfillment environments. If you have strong communication skills, a passion for customer service, and enjoy working in a fast-paced environment, we want to hear from you!

This hybrid role spans both the Production and Order Fulfillment departments. The primary responsibilities include assisting the Production Manager with pre- and post-manufacturing tasks, such as preparing ingredients, operating machinery, and supporting the packaging process. Additionally, you’ll be responsible for fulfilling and shipping online orders from various e-commerce marketplaces like Amazon and Walmart, as well as traditional retailers.

This is an exciting opportunity to become a key member of our team and play a vital role in Essential Candy’s growth, with opportunities for future advancement within the Consumer Packaged Goods (CPG) industry.

Production Duties Include:

• Assisting in candy production
• Preparing candy molds for production
• Operating candy depositor and wrapping machines
• De-molding candy
• Post-production cleanup
• Packaging candy

Order Fulfillment and Customer Service Duties Include:

• Servicing existing customers and vendors
• Facilitating e-commerce fulfillment for direct customer orders and various marketplaces
• Order fulfillment for retail and online stores
• Packing and shipping of orders
• Inventory management

Skills & Qualifications:

• Must have or be willing to obtain a Food Handler Certification for the State of South Carolina within 30 days of hire
• Self-motivated and able to work independently and as part of a team
• Strong determination and passion for helping others, with a positive attitude
• Excellent customer service and communication skills
• Strong organizational and multitasking abilities
• Must speak English with good verbal and written communication skills
• Food handling and/or Consumer Packaged Goods (CPG) experience is a plus
• Proficient computer skills and knowledge of cloud-based e-commerce platforms such as Shopify and Square is a bonus
• Reliable transportation required

Physical Demands:

• Ability to stand for extended periods
• Some lifting required (up to 50 lbs)
• Ability to perform repetitive tasks in a fast-paced environment

Additional Benefits & Opportunities:

• Potential for career advancement in a growing company
• Supportive team environment
• Opportunity to make a positive impact in the lives of others
• Competitive compensation and flexible hours

Veterans Encouraged to Apply:

Essential Candy is proud to be an equal-opportunity employer and actively encourages veterans to apply. Our company is committed to supporting veterans and fostering a diverse workforce.