Office Manager at Essential Speech and ABA Therapy Fulshear

Essential Speech and ABA Therapy, a leading provider in comprehensive ABA therapy, speech therapy, and occupational therapy, is opening a new privately-owned franchise clinic in Katy/Fulshear, TX! We are committed to delivering high-quality, evidence-based interventions to children ages 18 months to 6 years old on the autism spectrum.

We are looking for a passionate, organized, enthusiastic Office Manager, who is seeking full-time employment, to join our team.

This is an exciting opportunity for an Office Manager to learn more about starting a business in the field while working collaboratively with a team to support this process. This will be a new site, so we are looking for an enthusiastic individual who will work with our team to lead a team of technicians and support the clinical excellence of a new center. This role will require both clinical understanding and leadership excellence. If you are ready to join a collaborative, integrated therapy team, this is the position for you!

Key Responsibilities:

Patient Coordination and Administration:

• Oversee the patient intake process, including scheduling assessments, verifying insurance details, and ensuring all necessary paperwork is completed.
• Manage patient scheduling for various therapies and assessments, coordinating with multiple departments to optimize provider and resource availability.
• Maintain accurate and comprehensive patient records in our electronic medical records system, ensuring privacy and compliance with healthcare regulations.

Communication and Customer Service:

• Serve as the primary point of contact for all patient and family inquiries, addressing concerns with empathy and efficiency.
• Facilitate communication between patients, families, and healthcare providers to ensure coordinated care and clear understanding of therapy processes and benefits.
• Manage sensitive information with confidentiality and integrity, adhering to all legal and company standards for information security.

Human Resources Management:

• Lead recruitment efforts by posting job ads, screening candidates, and coordinating interviews, ensuring a smooth and efficient hiring process.
• Conduct employee onboarding and training programs, providing new staff members with the tools and knowledge needed to succeed.
• Oversee payroll processing, employee benefits, compliance with labor laws, and implementation of company policies.

Marketing and Community Outreach:

· Develop and implement marketing strategies to enhance clinic visibility and patient engagement, using both online and offline channels.

· Manage social media profiles and communications, engaging with the community and promoting clinic services and events.

· Organize and promote clinic events and activities designed to improve staff engagement and enhance the clinic's reputation within the community.

Qualifications:

• Bachelor’s degree in Business Administration, Healthcare Administration, or related field preferred.
• Minimum of 3 years of experience in office management, preferably within a healthcare or therapy-focused environment.
• Demonstrated ability to manage complex schedules and sensitive information with discretion and professionalism.
• Strong leadership skills and the ability to oversee multiple tasks simultaneously in a fast-paced environment.
• Excellent verbal and written communication skills, with proficiency in managing professional relationships and team dynamics.
• Familiarity with healthcare regulations, electronic medical records, and data privacy practices.

Why Join Us?

• Be part of a dynamic team that makes a real difference in the lives of children and families dealing with autism.
• Enjoy a competitive salary, comprehensive health benefits, and a supportive work environment.

Advance your career in a growing field with opportunities for professional development and advancement.

Job Type: Full-time

Pay: From $50,000.00 per year

Benefits:

• Health insurance
• Paid time off

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Ability to Commute:

• Katy, TX 77494 (Required)

Ability to Relocate:

• Katy, TX 77494: Relocate before starting work (Required)

Work Location: In person

Salary : $50,000