Foreclosure Coordinator

Description

Job Summary:

The Foreclosure Coordinator is responsible for coordinating the journey of delinquent loans through the foreclosure process, from preparing loans for referral to supporting post-foreclosure activities. This role requires expertise in foreclosure protocols and close collaboration with legal partners to ensure compliance with investor and company standards. As a key player in our team, the Foreclosure Coordinator embodies our company pillars by delivering seamless service to internal and external stakeholders, fostering clear communication, and achieving excellence in every phase of the foreclosure process.

Core Competencies:

• Maintains highest level of professional behavior at all times even in stressful situations. Avoids behaviors, comments, and conversations that harm morale, productivity, customer satisfaction and teamwork.
• Meets confidentiality requirements related to company, customer and financial information.
• Communicates in writing, verbally and via email in a clear and positive way. Meets policy requirements governing communication content.
• Meets high-productivity requirements and constantly evaluates and prioritizes work throughout the day to meet frequent deadlines.
• Takes ownership of work and completes tasks projects accurately. Reviews and proofreads work thoroughly.
• Works well in a fast-paced team environment and communicates regularly with other team members to ensure deadlines are met.
• Remains up to date on best practices relevant to the position and uses work hours productively.

Essential Duties:

• Foreclosure Referral Coordination: Seamlessly initiate foreclosure referrals for eligible delinquent loans, collaborating with designated legal counsel to maintain our commitment to Transparency and strict adherence to federal, state, investor, and agency guidelines.
• Document Review and Guidance: Provide expert review and approval of foreclosure documents, offering clear guidance to legal partners on any exceptions. Ensure documents align with company standards, achieving High Performance at every step.
• Attorney Partnership and Quality Assurance: Cultivate strong working relationships with foreclosure attorneys to ensure timeliness and accuracy, representing our value of Leadership in every interaction and driving continuous improvement in performance.
• Stakeholder Communication: Serve as a trusted point of contact, responding promptly and professionally to requests from internal teams and external partners. Uphold Transparency in all communications, ensuring stakeholders feel supported and valued.
• Risk and Compliance Awareness: Actively monitor foreclosure activity for trends or potential risks, using reporting tools to safeguard compliance and reduce risk. Proactively raise high-risk matters to leadership, demonstrating a commitment to accountability and excellence.
• Efficiency and Process Enhancement: Continuously seek opportunities to enhance foreclosure processes, fostering innovative solutions that inspire Raving Fans and elevate the borrower experience.
• Commitment to Compliance and Learning: Complete all compliance training on time, staying updated on regulatory and investor requirements. Exemplify a culture of High Performance and continuous improvement by sharing knowledge with peers.
• Additional Contributions: Embrace new tasks as assigned, adapting to evolving team needs and supporting company goals with a positive, solutions-oriented approach. enter duties and responsibilities for positions.

Education and Experience

Education:

• High school diploma or equivalent required.
• Bachelor’s degree in finance, business administration, or a related field preferred, or equivalent experience in the mortgage or financial services industry.

Experience:

• Minimum of 2 years of experience in foreclosure, mortgage servicing, or a related field, with a strong understanding of both judicial and non-judicial foreclosure processes.
• Familiarity with investor, insurer, and regulatory guidelines for foreclosure and loss mitigation.
• Proven experience coordinating with attorneys, managing deadlines, and ensuring compliance with industry standards. enter education or certification requirements.

Computer and Equipment Skills

• Intermediate in Microsoft Office programs (Word, Excel, PowerPoint)
• Word processing (speed and accuracy)
• MSP or FICS’ Mortgage Servicer a plus
• Email
• Internet software
• Use typical office equipment (computers, fax, phones, copiers, scanners, projectors, etc.)

Physical Requirement:

• Vision (with or without correction) sufficient to read a computer screen and to operate office equipment
• Clear speaking voice on the telephone, in person, and recorded
• Hearing within normal ranges in noise environments typical of office
• Able to sit for long periods of time at computer or other work-station and in meetings
• Able to use computers and operate equipment
• Able to lift 10 pounds occasionally unassisted

EEO Statement: As part of our dedication to the diversity of our workforce, Essex Mortgage is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, national origin or ancestry, sex, gender, gender identity, gender expression, sexual orientation, age, physical or mental disability, medical condition, marital/domestic partner status, military and veteran status, genetic information or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances.

Qualifications