What are the responsibilities and job description for the Assistant Spa Manager position at Essex Resort & Spa?
Job Type
Full-time
Description
Unlock your potential at The Essex Resort & Spa!
Join us on a journey where passion meets profession in the heart of Vermont's scenic countryside. We redefine hospitality excellence, offering more than just a job-it's an opportunity to join a dynamic team committed to crafting unforgettable experiences.
Whether you're an experienced expert or an aspiring talent, our diverse career opportunities promise growth, fulfillment, and the chance to make a meaningful impact. From culinary maestros to hospitality enthusiasts, administrative aces to creative minds, there's a place for every skill set and aspiration within our family.
Join us in creating magical moments for our guests, where every smile, every detail, and every interaction embodies the essence of true hospitality. At The Essex Resort & Spa, success knows no bounds. Dare to dream, dare to achieve, and let your career flourish in an environment where excellence is not just a goal, but a way of life.
Discover a sanctuary of serenity and rejuvenation at The Essex, nestled amidst the tranquil beauty of Vermont's Champlain Valley. Join our team and become part of a dedicated community committed to promoting holistic wellness and relaxation. With a range of luxurious treatments, state-of-the-art facilities, and a team of skilled professionals, The Essex offers an unparalleled opportunity to contribute to the wellbeing and renewal of our guests.
BASIC FUNCTION : The Assistant Spa Manager plays a key role in ensuring the seamless daily operation of the spa. This position will oversee front desk operations, provide exceptional customer service and assist the Spa Director and Spa Manager in managing staff, ensuring high-quality service standards and achieving business goals. The ideal candidate will be organized, proactive and passionate about creating a relaxing and rejuvenating experience for guests.
Key Responsibilities :
- Customer Service :
Greet and assist clients with reservations, check-ins and inquiries at the spa desk.
Oversee front desk operations, ensuring smooth and efficient workflows.
Assist in training, supervising and motivating spa staff.
Process bookings, payments and maintain accurate records using spa management software.
Ensure adherence to all spa policies, procedures and safety standards.
QUALIFICATIONS : EDUCATION, KNOWLEDGE, TRAINING, & WORK EXPERIENCE
Benefits :
At The Essex, we believe in investing in our team members' wellbeing and growth, offering a comprehensive benefits package designed to support both personal and professional development. From competitive compensation and healthcare options to opportunities for career advancement and ongoing training, we strive to provide a fulfilling work environment where every employee feels valued and empowered. Join us at The Essex and embark on a rewarding journey where your contributions are recognized and rewarded, and where you can thrive both professionally and personally.
Employees classified as full time year round are entitled to participate in the following benefits after they have met the eligibility requirements :
All employees at least 18 years of age or older, regardless of status, are eligible to participate in our 401(k) plan with Employer match after 3 months of employment.
Property Benefits :
Employees of The Essex Resort & Spa can take advantage of the many benefits our property provides.
On Property Discounts :
Other Discounts :
Other Benefits :
