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Claims Coordinator

EssilorLuxottica Group
Raleigh, NC Full Time
POSTED ON 1/14/2025
AVAILABLE BEFORE 4/9/2025

Requisition ID :   870316

Position : Full-Time

We are EssilorLuxottica, a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses. The Company brings together the complementary expertise of two industry pioneers, one in advanced lens technologies and the other in the craftsmanship of iconic eyewear, to create a vertically integrated business that is uniquely positioned to address the world’s evolving vision needs and the global demand of a growing eyewear industry.

With over 180,000 dedicated employees in 150 countries driving our iconic brands, our people are creative, entrepreneurial and celebrated for their unique perspectives and individuality. Committed to vision, we enable people to “see more and be more” thanks to our innovative designs and lens technologies, exceptional quality and cutting-edge processing methods. Every day we impact the lives of millions by changing the way people see the world.

Our portfolio of more than 150 renowned brands span various categories, from frames, lenses and instruments to brick and mortar and digital distribution as well as mid-range to premium segments. Our Shared Services Team, accompany and enable others within the EssilorLuxottica collective to achieve their targets. They keep people and projects running smoothly, ensuring every part of our business is provided for and well taken care of.

GENERAL FUNCTION

The Cash Coordinator is responsible for processing cash batches and researching as needed to apply the cash appropriately for assigned Team Vision locations.   The coordinator will communicate with key partners, both internally and externally, to ensure all cash is applied in a timely manner on open receivables.

MAJOR DUTIES AND RESPONSIBILITIES

  • Ensure timely cash processing to outstanding invoices in SAP for medical claims and the AS400 for routine vision claims, providing management daily status updates.
  • Researching and applying cash for both Payers and Members, identifying and documenting partial payments and denials and scanning completed batches into Filebound.
  • Run and work various AS400 queries for research each week to analyze in Microsoft Excel.
  • Quality Monitoring – Coordinator will monitor quantity and quality of the processes / projects and provide immediate feedback to the Supervisor / Manager
  • Review & Interpret Reports – Review, analyze and interpret reports to assure appropriate adjustments are made to processes and critical information is communicated upward to the supervisors / managers for continued success and improvement.
  • Assist Supervisor / Manager as needed with special projects and training

BASIC QUALIFICATIONS

  • High school degree
  • 0 to 2 years of experience in a data entry type role
  • Understand and honor high level of confidentiality
  • Able to quickly grasp and retain information and concepts
  • Able to multi-task and prioritize handling of issues
  • Strong communication skills, both oral and written
  • Knowledgeable in continuous improvement and problem solving
  • Strong analytical skills
  • Strong customer service
  • PREFERRED QUALIFICATIONS

  • 2 years of experience in a data entry type role
  • Knowledge of vision and / or insurance benefits
  • Knowledge or experience in cash processing
  • Proficient in Microsoft Excel application
  • Bachelor’s degree
  • Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and / or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off / vacation, and various employee discounts.

    Upon request and consistent with applicable laws, EssilorLuxottica will provide reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process.  To request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name and contact information so that we may follow up in a timely manner) or email HRCompliance@luxotticaretail.com.

    We are an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.

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