Key Accounts Account Manager

Requisition ID: 875879 
Position:Full-Time
Total Rewards: Benefits/Incentive Information

There’s more to EyeMed than meets the eye. EyeMed is the fastest growing managed vision benefits company in the country with consistent double-digit membership growth! Through our commitment to innovation, we’re reimagining the way employers and their employees think about vision care. We want them to see life to the fullest and experience more of what’s best, not more of the same.  And if what’s best hasn’t been done yet, it’s our exceptional and passionate employees driving this change. But, our passion for vision isn’t just about vision insurance benefits. Our employees are proud to support and participate in life-altering global and local missions through our partnership with OneSight, a leading not-for-profit organization with a 100% focus on eradicating the world’s vision crisis.

Your family says a lot about who you are. EyeMed is a key member of the Luxottica family of companies, global leaders in the design, manufacture and distribution of fashion, luxury and sports eyewear.  In North America, Luxottica is the home to global brands Ray-Ban, Oakley and many top fashion house brands.  Our leading retail brands include LensCrafters, Sunglass Hut, Pearle Vision, and Target Optical.

If you’re passionate about driving innovation and change and interested in a career in the optical and insurance industry, EyeMed wants to start the conversation and help provide you a growth-focused opportunity with America’s fastest growing vision benefits company.

GENERAL FUNCTION

The Key Account Manager in Assignment is responsible for deepening relationships with insurance carriers representing EssilorLuxottica and its retail brands. The Key Account Manager is responsible for maintaining and strengthening relationships with carrier partners and develop strategies that maximize profitable growth for Assignment and the retail brands. The Key Account Manager serves as a leadership resource for carrier interaction including relationship management, service delivery, and initiative execution to meet short and long term strategic and financial goals.

MAJOR DUTIES AND RESPONSIBILITIES

• Participate as member of the Assignment Key Account Team with involvement in:
  • Assignment carrier annual business reviews
  • Process accountability and compliance
  • KPI measurement, and accurate results tracking
  • Marketing and Communication plans to drive Assignment results
  • Work cross-functionally with operations, provider relations, and other internal teams to ensure service-delivery to clients
• Develop and execute programs to grow retail market share with assigned carriers
• Participate in contract negotiations in conjunction with Business Development

• Provide support throughout the Assignment organization as a partner and liaison
• Maintain positive relationships with internal and external stakeholders
• Manage escalated issues in a timely and effective manner
• Ensure compliance with company and department policies

BASIC QUALIFICATIONS

• College degree or equivalent experience
• 5 years of Account Management experience or high-level performer with proven ability in relatable roles
• Strong analytical skills
• Strong customer service and communication skills, both oral and written, required
• Proficient skills in MS Word, Excel and Outlook
• Performance oriented and self-motivated; ability to multi-task
• Make sound business decisions and understands and adheres to a high level of confidentiality and integrity

PREFERRED QUALIFICATIONS

• Knowledge of vision and / or insurance benefits
• Understands third party benefits and administration
• Knowledgeable in continuous improvement method

Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.

Upon request and consistent with applicable laws, EssilorLuxottica will provide reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process.  To request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name and contact information so that we may follow up in a timely manner) or email HRCompliance@luxotticaretail.com. 

We are an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law. 

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