What are the responsibilities and job description for the LensCrafters - Lab Technician position at EssilorLuxottica?
Requisition ID: 875208
Store #: 000144 LensCrafters
Position:Casual Part-Time
Total Rewards: Benefits/Incentive Information
At LensCrafters, we're passionate about bringing people better sight. And it takes thousands of people from all backgrounds to do this.
By joining our team, you'll learn about the optical industry while developing the customer service and sales techniques needed to grow in your career.
LensCrafters is the largest optical retailer in North America with 1,000 stores and as part of an eyewear industry leader, Luxottica, our higher standard of quality has made LensCrafters a leader in vision care for over 35 years.
GENERAL FUNCTION
The Lab Technician creates exceptional value in the lives of our customers by delivering The LensCrafters Experience. Exceeds customers’ expectations through manufacturing eyewear in accordance with LensCrafters Quality Manufacturing Program. Ensures speed and reliability of service.
MAJOR DUTIES & RESPONSIBILITIES
• Produce quality eyewear by utilizing the Quality Manufacturing Program (QMP): selecting lenses, marking, taping, blocking, generating, fining & polishing, coating polycarbonate lenses, first (surface) inspecting, finish layout & blocking, edging, tinting, UV & anti-reflective coating, grooving, drop-ball testing, safety monogramming, mounting & final inspection
• Responsible for operation, cleaning & maintenance of laboratory tools & equipment
• Perform multiple tasks simultaneously & accurately despite time pressures & customer volume
• Utilize product knowledge to determine the best manufacturing process for all orders to ensure the production of top quality eyewear in alignment with expected delivery time
• Attention to detail with measurements, calculations, equipment settings & defective product
• Take initiative to follow up on discrepancies, suggest improvements, recommend solutions & ensure customer satisfaction
• Review Accufit & diagnose vision care needs
• Show initiative in keeping the lab/stock room clean, organized & safe
• Comply with all safety/regulatory requirements ensuring supplies/chemicals are stored & used per chemical safety program
• Demonstrate safe work practices including wearing personal protective equipment while in the lab
BASIC QUALIFICATIONS
• High School Graduate or equivalent
• Strong customer service skills (internal and external)
• Strong communicator and listener
• Strong basic math skills
• Organizational skills
• Problem solving skills
• Strong inter-personal skills (friendly, caring, patient)
• Knowledge of store merchandise
PREFERRED QUALIFICATIONS
• Optical training
• Previous experience in optical
• Experience with machinery
Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.
Upon request and consistent with applicable laws, EssilorLuxottica will provide reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process. To request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name and contact information so that we may follow up in a timely manner) or email HRCompliance@luxotticaretail.com.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.
