What are the responsibilities and job description for the Front Desk Manager position at Estancia Del Norte?
Job Description
Job Description
Description :
Front Desk ManagerJob Details
Job Type
Full-time
San Antonio, TX
Description
Job Title : Front Desk Manager
Location : Estancia Del Norte Hotel, San Antonio, TX
We are seeking a highly motivated and experienced Front Desk Manager to join our team at Estancia Del Norte Hotel. As the Front Desk Manager, you will be responsible for assisting in overseeing the daily operations of the front desk, ensuring that our guests receive exceptional service from check-in to check-out.
Responsibilities :
- Assist in managing and supervising the front desk staff, ensuring that they are providing excellent customer service to guests
- Train and develop front desk staff to ensure they have the necessary skills and knowledge to perform their duties effectively
- Ensure that all guest requests and concerns are addressed promptly and professionally
- Manage room reservations and ensure that all guest information is accurate and up-to-date
- Monitor and maintain the front desk area to ensure that it is clean, organized, and welcoming to guests
- Collaborate with other hotel departments to ensure that guest needs are met and that the hotel is operating efficiently
- Handle guest complaints and resolve issues in a timely and professional manner
- Maintain accurate records and reports related to front desk operations
Requirements :
If you are a highly motivated individual with a passion for hospitality and guest service, we encourage you to apply for this exciting opportunity to join our team as a Front Desk Manager.
Requirements :