What are the responsibilities and job description for the Director of Housekeeping- Laidback Luxury in La Jolla position at Estancia La Jolla, A Noble House Hotel?
Description
ABOUT US:
From the hacienda-style architecture to the lush gardens and scattered artwork, Estancia La Jolla is a true Southern California escape. This former ranch dates back to the late 1800s, a history the property celebrates and honors. In Estancia's 210 casually elegant rooms and suites, this AAA Four Diamond boutique hotel feels like home.
THE JOB:
The Director of Housekeeping manages all housekeeping and laundry operations to ensure cleanliness, service, and product quality standards of guest rooms, public spaces, restrooms, offices, and meeting/conference/banquet facilities to meet company standards to provide outstanding guest service and financial profitability. Builds and manages teams effectively.
YOU:
To be successful in this position, we're looking for an amazing people connector, who thrives on creating experiences and problem-solving. This role as the Director of Housekeeping requires skills such as patience, empathy, and a desire to provide excellent service for our guests.
OUR CULTURE:
Be part of our award-winning team named TOP Workplace in San Diego 2022-2024 and TOP Workplace USA 2023-2025 by our Team Members. Estancia La Jolla is a part of Noble House Hotels and Resorts offering a collection of luxury hotels and resorts in the Americas. To provide our guests with exceptional service and the most memorable experiences, we look for team members who share our core values. The people who best fit Estancia La Jolla are sharp, hardworking team players. We are looking for candidates with experience in having fun!
THE OFFER:
In return, we offer competitive pay, health insurance benefits, Team Member and Family & Friends hotel and restaurant discounts within the Nobel House Hotel & Resorts family, Matching 401k (After 1 year), On-Demand Pay (Earned wage access before payday!) PTO, Complementary Parking, and Meals.
Requirements
Bachelor’s degree in hospitality management desired.
Five or more years related Housekeeping/Hospitality experience and one year as Supervisor/Manager in a similar setting.
Requires the ability to lead others in the department by mentoring and providing training that results in staff that meets/exceeds guest expectations and provides a high level of service.
Requires general knowledge of accounting and bookkeeping transactions commonly used at comparable hotels or resorts
Must have excellent customer service/communication skills to work with guests and provide high guest satisfaction.
Ability to work on AM, PM, weekend, and holiday shifts as required by operational needs.
Fluency in both English and Spanish is a plus.
At Estancia La Jolla Hotel & Spa, we take pride in supporting our initiatives towards Diversity, Equity Inclusion, and Accessibility. We have established a hotel committee to bring together a variety of thoughts, perspectives, and expressions – and we would love for you to share yours with the team!
If you enjoy being a part of a team providing an excellent experience for our guests and meeting new people, we invite you to apply!
Estancia La Jolla Hotel & Spa is an equal opportunity employer M/F/V/D
EEO Statement
Noble House Hotels & Resorts are proud to encourage and support an environment where everyone can be a successful team member (come as they are) as their true authentic self. We are an equal-opportunity workplace and employer that does not discriminate based on race, color, disability, gender/sex, sexual orientation, religion, national origin, age, veteran status, or any other protected status. We are committed to building a team (rooted in family) and a workplace where we are all able to be successful based solely on our individual qualifications, experience, abilities, and job performance.
Salary : $85,000 - $88,000
