What are the responsibilities and job description for the Engineer position at Estes Express Lines?
Job Summary:
Responsible for enterprise-class technology environments that Estes requires to run its day-to-day operations. This includes third party applications, COTS, and other environments as applicable. Additional responsibilities include full lifecycle management and support.
- Responsible for the execution and timely completion of assigned tasks
- Ability to maintain and implement machine level instruction in relevant domain
- Able to participate in tasks related to installation, configuration, upgrades, maintenance, enhancements, tuning for optimal performance, security procedures, issue troubleshooting and resolution
- Provide capacity planning, monitoring, and maintenance of designated systems
- Ability to maintain assigned development, testing, and production environments
- Takes ownership of issue resolution, tracks progress, communicates, and escalates as appropriate
- Apply standards and guidelines across technology environments
- Identify opportunities and recommend appropriate actions
- Adhere to documentation requirements
- Regular attendance is required.
- This is not an all-inclusive list of job requirements and/or duties and may not contain all mental and physical capabilities necessary to perform the job at all times due to circumstances. Operational, safety and other needs may require the employee to perform any and all other duties as assigned. Employees are expected, and must be able to perform all such duties and tasks.
Qualifications:
- College degree or any combination of education and experience which would provide an equivalent background
- 3 years of technical experience preferred
- Professional certification in one or more areas of applicable technology environment(s) preferred
- Basic understanding of security practices surrounding technology environments
- Experience monitoring and managing SLAs
- Ability to gather and analyze relevant data for troubleshooting and technology management needs
- Ability to work collaboratively with other teams in a dynamic environment
- Excellent verbal and written communication skills
- Must be able to lift approximately 20 lbs., or more if required by the essential functions of the job
- Must be able to comply with all company policies, rules, procedures and Code of Conduct
- Must be able to interact well with others
- Must be able to work independently, or in a team setting
- Must be capable of working under tight time constraints in a high volume environment with multiple priorities
- Responds well to questions; Ability to read, interpret and comply with written information and documents such as safety rules, operations / procedure manuals and maintenance instructions with a high comprehension and concentration level to include the ability to meet deadlines
- Must pass a pre-employment drug screen, random drug and/or alcohol tests, and will be subject to a criminal history background check
- Must be authorized to work in the United States
