What are the responsibilities and job description for the Sales Account Manager position at Estes Express?
Job Description
Job Summary :
- Develop and implements strategies to maintain and / or expand sales and promote Estes transportation services within an assigned territory
- Provide reports on the sales activities for a given period of time
- Utilize CRM (customer relationship management) tools to build customer base, enhance product services and customer relationships
- Interface with the customer to understand the customer's overall objectives and requirements
- Contact customers on a regular basis to maintain account relationship
- Advise customer of Estes' new product and service offerings and obtain feedback on service products
- Share details with customers on additional offerings to provide value added service
- Expedite the resolution of customer concerns
- Prepare and conduct service presentations to the customer
- Contribute to the quarterly / annual business forecasting by providing account trends and future customer needs
- Promote world-class customer care throughout the terminal
- Meet and exceed predetermined sales goals and objectives and reports on progress weekly
- Regular attendance is required.
- This is not an all-inclusive list of job requirements and / or duties and may not contain all mental and physical capabilities necessary to perform the job at all times due to circumstances. Operational, safety and other needs may require the employee to perform any and all other duties as assigned. Employees are expected, and must be able to perform all such duties and tasks.
Qualifications :
Physical Demands :
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus. The employee is frequently required to sit and use hands to finger, handle, or feel or operate computers and other standard office equipment. The employee is occasionally required to stand, walk, lift, twist, turn and reach with hands and arms. The employee must be capable of lifting a minimum of 20 lbs., or more if required by the essential functions of the job.
Work Environment :
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment ranges from quiet to loud as required by the essential functions of the job.
About Us
Estes values a diverse workforce and affirmatively promotes a company culture that embraces the concept that outcomes are improved when our workforce is made up of people with different viewpoints. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other characteristic protected by law. Come find your new career at Work4Estes.com! Applications are accepted online only through this website. If you need an accommodation to apply, call the number on the website.
