What are the responsibilities and job description for the Account Manager - SaaS (Remote) position at eStreet Security?
About the Company : Our client is revolutionizing the expense management industry! Their cutting-edge SaaS platform helps businesses of all sizes ditch the spreadsheets and gain control over their spending. Forget clunky old systems this is a comprehensive, cloud-based solution that delivers real-time visibility and significant cost savings.But they're more than just a tech company; they're a strategic partner invested in their clients' success. They understand that expense management is about empowering employees, optimizing workflows, and making smarter financial decisions. With a passionate team and a customer-centric approach, they're changing the game, one transaction at a time.About the Role : We're looking for a talented and driven Account Manager to join this rapidly growing team. As a key member of the Customer Success organization, you'll play a vital role in building and nurturing relationships with existing clients, ensuring they get the most out of our platform.What You'll Do : Build strong relationships : Develop a deep understanding of your clients' businesses, their needs, and their goals. Become a trusted advisor who provides ongoing support and guidance.Drive adoption and engagement : Help clients fully utilize the platform's features and functionalities, ensuring they realize its full value.Identify growth opportunities : Proactively identify opportunities to expand within existing accounts, upselling and cross-selling solutions to meet evolving client needs.Collaborate internally : Work closely with Sales, Product, and Engineering teams to ensure client success and satisfaction.Become a product expert : Develop a deep understanding of the platform and stay up-to-date on new features and releases.Analyze and optimize : Track key metrics, analyze account performance, and identify areas for improvement.Qualifications : Proven experience in account management or a related fieldExcellent communication, presentation, and interpersonal skillsStrong relationship-building and client management skillsExperience with CRM software and sales methodologies is a plusAnalytical mindset and problem-solving skillsPassion for technology and a desire to learnBenefits : Competitive compensation packageComprehensive benefits, including medical, dental, vision, and paid time offOpportunity to work with a cutting-edge SaaS platformCollaborative and supportive team environmentStrong potential for career growth and advancementWhy This Opportunity Is for You : Make a Difference : Be part of a company that is transforming how businesses operate.Grow Your Career : Advance your career with a dynamic and growing organization.Work with the Best : Collaborate with a talented and passionate team.Enjoy a Great Culture : Be part of a positive and supportive work environment.Thrive in a Hot Market : Join a company in a rapidly growing market.To Apply : Submit your resume : Please submit your resume outlining your relevant experience and qualifications.Track your application : You can track your application online via https : / / apply.estreetsecurity.com.Follow up : If you haven't received an update regarding your application by January 10th, please don't hesitate to reach out to us via : Text or Call : 650-885-9501Email : support@mg.estreetsecurity.comWe value your interest and time and will carefully review each application. We appreciate your patience and look forward to connecting with you soon!Note : Our client is an equal-opportunity employer and values diversity. They do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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