Dental Office Manager

Be part of a family-dental office , that RECOGNIZES and REWARDS its managers.

Responsibilities:

• Administrative Management:
• Oversee daily operations of the dental office, including appointment scheduling, patient registration, and billing.
• Manage patient records, ensuring accuracy and confidentiality.
• Coordinate with dental staff to optimize workflow and ensure efficient patient care.
• Handle correspondence, emails, and phone calls, providing excellent customer service to patients.
• Financial Management:
• Prepare and manage budgets, including monitoring expenses and revenue.
• Process insurance claims and payments, verifying coverage and resolving any discrepancies.
• Handle accounts receivable and payable, including invoicing and collections.
• Implement strategies to increase revenue and minimize costs.
• Staff Management:
• Train and supervise office staff, including dental assistants and front desk.
• Conduct performance evaluations and provide feedback to improve team performance.
• Schedule staff shifts and vacations to ensure adequate coverage.
• Foster a positive work environment and resolve any interpersonal conflicts.
• Regulatory Compliance:
• Ensure compliance with healthcare regulations, including HIPAA and OSHA standards.
• Keep up-to-date with changes in dental insurance policies and procedures.
• Maintain cleanliness and safety standards in the office.
• Patient Relations:
• Manage social media accounts and online reviews to enhance the practice's visibility.
• Respond to patient inquiries and concerns, addressing feedback and resolving issues promptly.

Qualifications:

• Proven experience in office management or administration, preferably in a dental setting.
• Strong knowledge of dental terminology, procedures, and insurance processes.
• Excellent organizational and communication skills.
• Proficiency in dental software and office productivity tools (e.g., Dentrix, Eaglesoft, Microsoft Office).
• Ability to multitask, prioritize responsibilities, and work well under pressure.
• Leadership qualities with a focus on teamwork and customer service.

Skills:

• Leadership and team management
• Communication and interpersonal skills
• Financial management and budgeting
• Attention to detail and accuracy
• Problem-solving and decision-making abilities
• Time management and organizational skills
• Proficiency in dental software and office technology
• Customer service and patient relations expertise
• Bilingual -spanish is a required

This job description outlines the key responsibilities, qualifications, and skills required for a Dental Office Manager role. Adjustments may be made based on the specific needs and requirements of the dental practice.

Job Type: Full-time

Pay: $21.00 - $24.00 per hour

Benefits:

• 401(k)
• Health insurance
• Paid time off

Schedule:

• 8 hour shift
• Monday to Friday
• Weekends as needed

Work Location: In person

Salary : $21 - $24