What are the responsibilities and job description for the Desktop Support Engineer position at Esvee Technologies Inc?
Job Details
- Experience with Windows (XP/Windows7/Windows 10/ Mac) providing desktop hardware & software break/fix support.
- Experience in remote troubleshooting.
- Experience on Ticketing Tool like Remedy, ServiceNow etc.
- Basic User & Security Group Active Directory administration
- Knowledge of Microsoft systems (Windows 7 & O365)
- Troubleshoot basic network issues such as VPN, RSA, OKTA.
- Knowledge of Microsoft Windows Operating systems and common COTS applications.
- Proactive and self-motivated with demonstrated ability to self-manage job responsibilities, adhere to defined processes and meet service level and customer commitments
- Outstanding people skills and customer service orientation
- Excellent interpersonal and communication skills, both verbal & written
- Team player who enjoys working in a dynamic, rapidly changing environment and can effectively deliver on job responsibilities within aggressive time lines
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
