What are the responsibilities and job description for the Reliability Engineer position at eTeam, Inc.?
Location - San Jose C
This position involves working closely with Hardware Engineering, Product Management, Technical Support Engineering, Global Customer Support, Technical Operations and Supply Chain Management.
Key Responsibilities
Establish and maintain controls and document procedures related to NPI product quality and reliability
Aid Development and Production teams in introducing new products
Define and execute initiatives to permanently eliminate quality and reliability issues
Develop product performance dashboard metrics and maintain them for the first 12 months after product launch
Support executive level product quality and reliability reporting enabling product quality and reliability reviews
Provide reliability inputs for quarterly business and quality reviews with suppliers
Provide technical support for failure analysis, for corrective & preventive action processes, as well as for statistical analysis such as sampling plans and comparing actual with expected outcomes
Provide technical support for electrical, electronic & mechanical component's quality and reliability standards
Act as a technical resource supporting root cause analysis down to chemistry and physics of failures
Experience Requirement
Bachelor's Degree or higher in an applied science or engineering field 10 to 12 years progressive experience in reliability engineering or reliability centered quality work for networking products
Creating credible failure rate predictions for components from their operational descriptions is a plus
Has worked successfully directly with hardware, software and mechanical development teams
Strong statistical, data analysis, investigative and problem-solving skills
Design for reliability processes and quality improvement methodologies
Experience with Quality Management Systems is a plus
Working knowledge of Reliability and Quality Engineering tools such as Reliasoft tool suite or equivalent
Familiar with reliability testing such as HALT, HAST, ORT and Fault Insertion Testing
Understanding of Design for Excellence methodologies
Has been involved with process development, documentation and implementation including, but not limited to, NPI, DVT, DFx, ORT, HALT, Reliability & Risk Assessment, Failure Analysis, Root Cause & Corrective Action, etc.
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