What are the responsibilities and job description for the Technical Writer Job at eTeam Inc. in San Francisco position at eTeam Inc.?
Job Title : Technical WriterLocation : San Francisco, CA (Remote)Duration : ContractPosition Description : We are seeking a Tech Writer to join our team at Auth0, The World's Identity Company. In this role, you will collaborate closely as part of our Docs team to develop and implement a content strategy that enhances the structure and functionality of our documentation site. Your primary focus will be on ensuring an exceptional developer experience for our customers through clear, accessible, and well-organized content. As a Tech Writer at Auth0, you will play a crucial role in shaping the future of our product documentation, directly impacting how developers interact with and implement our identity solutions.100% remote position, open to candidates in U.S. and Canada. Preference for someone who can work Pacific or Eastern hoursMinimum Required Knowledge, Skills, and Abilities : 3 years experience working with developers facing platforms in a professional technical roleTechnical writer, product manager, engineering, developer relations, solutions architect, or field / support engineering backgroundGood understanding of technical concepts like APIs and web applications. Experience with GraphQL, JSON and JavaScript - bonusStrategic thinker who can identify opportunities in our content strategy, execute new initiatives, and then measure their successDemonstrated strong technical writing skills (we'll ask for samples)Technical project management skills and experienceAmazing interpersonal communication. You can build relationships quickly and find successful outcomes across teamsWorking knowledge of current DevOps tools and practicesExperience with Git and working in "Docs-as-Code" authoring environmentsPreferred Qualifications : Experience working with identity and access management (IAM) solutions or related technologiesKnowledge of Auth0 products and servicesFamiliarity with markdown, HTML, and other documentation formatsExperience with developer experience (DX) optimizationBackground in UX writing or information architectureProficiency in using analytics tools to measure content performanceExperience with localization and internationalization of technical contentDemonstrated ability to lead cross-functional teams and influence stakeholders
