What are the responsibilities and job description for the Credit and Collections Analyst position at eTeam?
Job Title : Credit and Collections Analyst
Location : Indianapolis, IN 46256 (Hybrid Work - 3 Days Onsite - Wednesday Plus two additional days )
Duration : 06 Months
Shift : The hours are between arrive 7 : 30 a.m. - 8 : 30 a.m. to 5 p.m. (Will work 8 hours with a minimum 30 minute lunch)
Pay Range : $28.00 - $33.00
Job Description :
We are seeking a detail-oriented and analytical Corporate Credit Analyst to join our team. The successful candidate will play a vital role in leveraging data to drive business decisions, supporting customer relations, and enhancing operational efficiency. This position offers an excellent opportunity to collaborate across departments and contribute to the growth and success of our organization.
Responsibilities :
Take responsibility for all account receivables by setting collection priorities within assigned portfolio to achieve or exceed stated collection metrics under minimal supervision.
Proactively confers with customer via telephone calls and emails in an attempt to determine the reason for overdue payment and secure payment.
Records information about the customer and status of collection efforts in SAP and / or other approved software.
Researches and identify payment discrepancies, reconciles accounts, and logs disputed items.
Deliver difficult and complex messages, while maintaining relationships.
Manage daily order releases and escalate held orders as necessary per credit policy to resolve payment issues.
Analyze Customer's financial data to ensure the proper valuation of default and collections risk as well as proper exposure aggregation.
Underwrite customer's credit limits and approve new equipment opportunities.
Follow established credit policies and procedures to ensure quality and adherence to internal controls and auditing requirements.
Escalates accounts to credit management and outside collection agencies as needed.
Maintain relationships with internal stakeholders.
Other credit and collection duties as assigned.
Qualifications :
Bachelor's degree in Finance, Business Administration, Economics, or related field.
Strong analytical skills with the ability to interpret complex data sets.
Experience with SAP ERP system preferred.
Excellent communication and interpersonal skills.
Credit and collections experience.
Experience in lieu of a degree may be considered.
Detail-oriented with a proactive approach to problem-solving.
Experience with Microsoft software with intermediate Excel skills.
Ability to prioritize multiple tasks.
Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities effectively.
Salary : $28 - $33
