What are the responsibilities and job description for the Customer Support Representative-III position at eTeam?
Job Title - Customer Support Representative-II
Job Location - Tempe, AZ (Hybrid)
Duration - 06 months with a possibility to convert fulltime based on employee performance, employee attendance and dependability, and client business needs.
Job Description :
You will support hourly and daily quality management and support across our Corporate and Catering programs.
You will execute and provide feedback on standard operating procedures, master internal tools, and interact with customers, merchants on a regular basis.
Your work will be critical to Emerging Categories operations as you work to detect fulfillment challenges before they become widespread and persistent.
You will be an active contributor to helping launch new pilot initiatives, as we test and build this business.
Preferred Qualifications : - excellent verbal communication - attention to detail - ability to adapt to changing contexts - last-hour logistics or delivery customer service experience Nice to have : - experience with Slack - bilingual in Spanish
