What are the responsibilities and job description for the Event Program manager position at eTeam?
Role : Event Program manager
Location : Lehi, UT
Duration : 6 Months
Role Description :
Expansion of Customer Event Management program in ASM - currently a single IC program that needs redundancy and additional resourcing
The Opportunity
The Event Program Manager is responsible for planning, tracking, communication, and execution of
key initiatives for both internal and external audiences across Clientproducts. This role is integral in
properly aligning customer requirements with Clientcapabilities during high profile / high need
engagements. The Program Manager will also be responsible for creation and maintenance of
repeatable program methodologies that can be applied to a broad range of interconnected products,
with a direct impact on Clientcustomer success.
What you'll do-
- Lead Event Program execution, providing a unified "One Client" experience for high profile
customer engagements.
escalation, etc., across Client's landscape of Dynamic (Business) Experience, Creative and
Sign solutions.
championing strategic change.
timely resolution.
collaborative work environment for the team.
with individuals, teams and senior leadership, setting expectations, owning communication
nd facilitating escalation. This requires the ability to develop relationships with, and ensure
the appropriate participation of, key client stakeholders and leadership.
What you need to succeed
strategic issues in a concise way, capable of engaging people at all levels within the
organization.
requiring teamwork across a broad set of partners and participants.
diverse environment with multiple objectives.
preferred. Power BI and ServiceNow proficiency is a plus.
expanded duties as business needs evolve
designing processes, driving adoption and leading organizational change
