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Field Technical Specialist II

eTeam
Portsmouth, NH Full Time
POSTED ON 4/16/2025
AVAILABLE BEFORE 5/4/2025

Job : Field Technical Specialist II

Duration : 2 years

Location : 150 Greenleaf, Unit F, Portsmouth, NH, 3801

Pay Rate : $26.80 / hr. W2

Job Description :

Subcontractor will provide the following Services and Deliverables :

Portsmouth, NH / Laptop Depot Repair Technician(s) Monday -Friday 8am to 5pm

  • Responsible for Laptop repair in Depot Repair program.
  • Provide monitoring, acceptance, ownership and closure of calls in "Customer" call ticketing system & system
  • Diagnose / verify failures using supplied software tools and utilities.
  • Provide part requests to facilitate repairs.
  • Responsible for monthly service call reporting.
  • May also be required to backup / assist in PMO.
  • Maintain and adhere to pre-defined SLA's as directed by existing contract between Customer.

Salary : $27

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