What are the responsibilities and job description for the Functional Analyst position at eTeam?
Role Title : Functional Analyst
Location : Nashville, TN -Hybrid
Duration : 12 Months
As a Functional Analyst, you will play a critical role in bridging the gap between business requirements and technical solutions. You will be responsible for gathering and evaluating functional requirements, engaging in functional design sessions, conducting systems functional testing, and supporting the successful implementation of IT solutions. Your expertise will contribute to the overall success of client engagements and project deliverables.
Qualifications
Bachelor's degree in Information Systems, Business Administration, or a related field preferred.
Relevant certifications in system analysis, IT implementation, or related areas are a plus.
Proven experience as a Functional Analyst or in a similar role within a consulting environment.
Strong understanding of business processes and the ability to translate them into technical requirements.
Strong with Microsoft office suite
Confident communicator that can work with technical and non-technical resources
Required Skills
1. Functional Skillsets :
Requirements Gathering and Evaluation : Expertise in gathering, evaluating, and documenting functional requirements, and translating them into technical solutions.
Project Scope and Objectives Definition : Skills in defining project scope and objectives, developing systems design procedures and processes, and overseeing the development of design solutions.
Troubleshooting : Troubleshoot any issues that arise during development or are identified in the production system
2. Soft Skillsets :
Communication : Strong professional oral and written communication skills to effectively interact with stakeholders, customers, and team members
Liaising : Serving as a liaison between business stakeholders and development teams
Problem Solving and Troubleshooting : Ability to solve complex problems and make decisions in ambiguous contexts.
Teamwork : Experience working in teams and in a process-oriented, deadline-driven environment.
ttention to Detail : Ensuring accuracy and thoroughness in deliverables and analyses.
Project Management : Proficient in Microsoft products such as PowerPoint, Excel, Word.
Familiarity or experience working with Jira.
Preferred Skills
1. Technical Skillsets :
System Analysis and Design : Proficiency in conducting feasibility studies, needs analysis, risk analysis, trade-off analysis, and translating functional requirements into technical solutions.
IT Implementation and Operations Management : Understanding of IT best practices, including technology strategy, architecture, service management, IT security, systems integration, data analytics, and cloud services
Data Analytics and Visualization : Ability to analyze and visualize data to support project deliverables and client engagements
Responsibilities Key Responsibilities :
Conduct detailed business process design and fit-gap analysis sessions.
Develop functional specifications for legacy data extracts (as needed), interfaces, and system modifications in conjunction with application functional analysts.
Participate in business process workshops to identify reporting requirements
Work cross track to solve complex problems
Work directly with our client to identify issues and talk through defect, data fix, and enhancement options
Coordinate and lead the development of test scenarios.
Report important issues, status, and actions required, escalating issues when necessary..
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