What are the responsibilities and job description for the Pharmacy Technician position at eTeam?
Job Title: Pharmacy Technician
Duration: 4 – 6 Months (Temp to Perm)
THIS POSITION IS 100% ON-SITE AT THE FOLLOWING CLIENT LOCATION:
Children’s Hospital of The King’s Daughters
CHKD Outpatient Pharmacy
601 Children’s Lane
Norfolk, VA 23507
HOURS / TYPICAL SCHEDULE:
The pharmacy is open 9:00 AM to 7:00 PM Monday through Friday. Shifts will vary depending on business needs and will include both opening and closing shifts. This position will typically be scheduled for a regular weekend rotation (Saturday & Sunday) from 10:00 AM to 6:00 PM every second or third weekend and The pharmacy is CLOSED all major holidays.
Job Description
PRIMARY DUTIES AND RESPONSIBILITIES:
Normally requires a minimum of two (2) years directly related and progressively responsible ambulatory pharmacy experience; bachelor's degree program preferred. Pharmacy technician certification with a national technical certification organization, such as Pharmacy Technician Certification Board (PTCB) or other comparable national certification required. State pharmacy certification is acceptable if core competencies are equal to or better than national certification requirements.
MINIMUM SKILLS, KNOWLEDGE AND ABILITY REQUIREMENTS:
Ability to communicate effectively both orally and in writing
Ability to work quickly and accurately under time and volume constraints
Strong interpersonal skills
Ability to resolve patient issues quickly and creatively in order to improve customer satisfaction
Familiarity with pharmaceutical products, services and drug interactions
Strong organizational skills; attention to detail
Good analytical skills
Duration: 4 – 6 Months (Temp to Perm)
THIS POSITION IS 100% ON-SITE AT THE FOLLOWING CLIENT LOCATION:
Children’s Hospital of The King’s Daughters
CHKD Outpatient Pharmacy
601 Children’s Lane
Norfolk, VA 23507
HOURS / TYPICAL SCHEDULE:
The pharmacy is open 9:00 AM to 7:00 PM Monday through Friday. Shifts will vary depending on business needs and will include both opening and closing shifts. This position will typically be scheduled for a regular weekend rotation (Saturday & Sunday) from 10:00 AM to 6:00 PM every second or third weekend and The pharmacy is CLOSED all major holidays.
Job Description
PRIMARY DUTIES AND RESPONSIBILITIES:
- Responsible for creating a patient profile in the pharmacy information system.
- Enters necessary prescription plan information in the patient profile for processing and adjudicating patient’s prescriptions.
- Responsible for entering all new patient prescription information into the pharmacy information system.
- Addresses insurance, reimbursement, and payment issues as appropriate by communicating with insurance providers, patients and pharmacists.
- Participates in achieving business goals and metrics for the Ambulatory Pharmacy.
- Retrieves and prepares the medication for pharmacist review and verification.
- Prepares inventory reports for pharmacist review to purchase.
- Submits, receives, and places inventory in stock.
- Answers inbound telephone calls and triages calls as appropriate based upon the nature of the call to the appropriate staff.
- Assists with the reviews and handling of all adjudicated prescription claims to ensure appropriateness of reimbursement, co-pay and related financials
- Intervenes with Pharmacy Benefit Manager Companies to resolve plan and patient specific adjudication issues.
- Actively participates by delivering medications and pharmaceutical supplies to patients as outlined by the concierge prescription program.
- Compounding nonsterile, oral solutions and suspensions
- Handing and assisting with management of 340B inventory
- Assist with the Front End/OTC area, including stocking/replenishment, regular maintenance, and ringing transactions for customers
- Performs related duties as assigned.
Normally requires a minimum of two (2) years directly related and progressively responsible ambulatory pharmacy experience; bachelor's degree program preferred. Pharmacy technician certification with a national technical certification organization, such as Pharmacy Technician Certification Board (PTCB) or other comparable national certification required. State pharmacy certification is acceptable if core competencies are equal to or better than national certification requirements.
MINIMUM SKILLS, KNOWLEDGE AND ABILITY REQUIREMENTS:
Ability to communicate effectively both orally and in writing
Ability to work quickly and accurately under time and volume constraints
Strong interpersonal skills
Ability to resolve patient issues quickly and creatively in order to improve customer satisfaction
Familiarity with pharmaceutical products, services and drug interactions
Strong organizational skills; attention to detail
Good analytical skills
