What are the responsibilities and job description for the Principal Engineer - Network Assurance position at eTeam?
Job Title : Principal Engineer - Network Assurance
Location : Cary, NC
Duration : 30 Months
Targeted Years of Experience : 10 years
Responsibilities :
- Tier-3 Network Operations for medium / large scale enterprise contact center networks.
- Manage and maintain Cisco routing and switching solutions (multiple data centers).
- Manage / operate F5 load balancers.
- Manage / operate ACME SBCs.
- Optimize network performance and availability, as well as operational incident management.
- Review ACL list / Firewall changes and partner with the Security team for execution.
- Troubleshoot network performance issues, ensuring high availability and reliability.
- Apply patches to devices for firmware and OS upgrades.
- Analyze network capacity to anticipate future needs.
- Develop / maintain network documentation : diagrams, configuration, and runbooks
- Operate within a structured change management model.
- Support and implement changes during scheduled maintenance windows Off hrs).
- Plan, test, and implement network changes. Communicate with stakeholders.
- Adhere to established policies and procedures and recommend new policies.
- Work closely with others to support projects and resolve escalated issues.
- Engage circuit repair teams as required to resolve connectivity issues.
- Provide mentorship and guidance to junior network engineers and staff.
- Stay current with industry trends, and emerging technology.
MUST HAVE SKILLS :
DESIRED SKILLS :
EDUCATION / CERTIFICATIONS :
