What are the responsibilities and job description for the Systems Operator position at eTeam?
Role: Systems Operator – Batch and DevOps
Location: Little Rock, AR/Hybrid
Duration: 12 Months
Job Description
We are seeking a motivated and skilled Batch Operator to join our team. The ideal candidate will be responsible for managing and maintaining batch operations in a shift-based environment. This role involves working with Linux, SQL, OpCon scheduling tools, and supporting critical workflows. Additional experience in Splunk and DevOps practices is highly desirable.
Key Responsibilities
Location: Little Rock, AR/Hybrid
Duration: 12 Months
Job Description
We are seeking a motivated and skilled Batch Operator to join our team. The ideal candidate will be responsible for managing and maintaining batch operations in a shift-based environment. This role involves working with Linux, SQL, OpCon scheduling tools, and supporting critical workflows. Additional experience in Splunk and DevOps practices is highly desirable.
Key Responsibilities
- Batch Operations:
- Monitor, manage, and execute batch jobs and processes using OpCon or similar scheduling tools.
- Troubleshoot batch job failures and ensure timely resolution to maintain service levels.
- Perform routine health checks on batch jobs and escalate issues when necessary.
- Linux Administration:
- Execute and troubleshoot shell scripts in Linux environments.
- Perform basic Linux administration tasks required to support batch operations.
- SQL Development:
- Write and execute SQL queries to retrieve, analyze, and update data in databases.
- Monitor database-related jobs and ensure data accuracy and integrity.
- Incident Management:
- Identify and resolve incidents promptly during shift hours.
- Document issues, resolutions, and root cause analysis to improve future processes.
- Operational Tools & Reporting:
- Use Splunk or similar tools for log analysis and monitoring batch operations.
- Generate operational reports and performance metrics for batch processes.
- DevOps Collaboration (Optional):
- Assist in automating batch operations through DevOps pipelines.
- Collaborate with development and DevOps teams to enhance job efficiency.
- Proficiency in Linux operating systems, including shell scripting.
- Strong knowledge of SQL for database querying and troubleshooting.
- Hands-on experience with OpCon or similar job scheduling tools.
- Basic understanding of incident and change management processes.
- Willingness to work in a rotating shift schedule, including nights, weekends, and holidays.
- Experience with Splunk for log monitoring and analysis.
- Familiarity with DevOps tools and practices (CI/CD, version control, and automation).
- Knowledge of ITIL practices and methodologies.
- Bachelor
