Demo

Trainer

eTeam
Stamford, CT Full Time
POSTED ON 1/22/2025
AVAILABLE BEFORE 4/22/2025

Role Title : Trainer

Required Skills "

  • Completed Bachelor's degree in a related field of study (business, management, human resources, instructional design, education, organizational behavior, or psychology) and 2 years hands-on / applied experience in the areas above
  • Or equivalent of 6 years of hands-on / applied experience in the areas above
  • bility to work independently and manage multiple assignments
  • bility to maintain integrity and professionalism
  • Excellent listening skills and attention to detail
  • Strong written and oral communication skills
  • Excellent teamwork and interpersonal skills
  • bility to adapt and operate effectively in ambiguous or rapidly changing environments
  • Background in adult learning principles, ADDIE modeling, System Development Life Cycle (SDLC) and authoring tools (Captivate, Articulate, Vyond, Camtasia, etc.)
  • Demonstrated experience with training material design, development, and delivery
  • bility to travel within the Connecticut to conduct training delivery and post-implementation support tasks.
  • dvanced competency in Microsoft applications including Word, Excel, PowerPoint, Teams and Outlook.
  • track record of following through on commitments.
  • Excellent planning, organizational, and time management skills."

Preferred Skills "

  • Previous experience with systems / technology implementation, focusing on systems training, technology adoption and change management techniques
  • Previous experience with customer service and support best practices, including direct customer engagement and staff to customer support methods
  • Human services experience, especially Child Services"
  • Responsibilities "

  • Support design, development and delivery of training materials while executing on the overall project timeline and key milestones
  • Utilize strong problem-solving and troubleshooting skills while exercising judgement and managing ambiguity
  • Execute ideas and concepts effectively under pressure with tight deadlines
  • Employ research and analytical thinking in project work
  • Learn, apply, and communicate business-related concepts and ideas
  • Deliver business process and technical system training both virtually and on-site
  • Conduct on-site post-implementation support activities, including hands-on end-user support, capture lessons learned, document potential system enhancements, develop FAQs, document defined KPIs"
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