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eTek IT Services, Inc. is hiring: UIX UX Designer - W2 in Chicago

eTek IT Services, Inc.
Chicago, IL Full Time
POSTED ON 1/15/2025
AVAILABLE BEFORE 3/31/2025

Job Description

Job Description

Job Description

We are looking for a seasoned, service minded designer to help us envision what a simple, trusted, and connected experience looks like for our customers across spaces products in health wellness. As a designer, you will partner closely with product managers and other designers. You will represent advocate for customers associates by providing experience design strategy in a defined space and staying involved in the end-to-end process of execution.&

Qualifications (Non-Negotiables)&

  • Hands-on service design experience in multi-product ecosystem is a MUST.&
  • Have work samples for journey mapping service blueprinting – real work experience&
  • Can do attitude / Growth mindset : up for challenges&

Nice-to-haves&

  • Bonus if you have working experience in any of the followings : &
  • Experience in healthcare industry&
  • Experience in understanding documenting workflows across digital platforms&
  • Communication Strategy&
  • Digital Product Strategy&
  • Quant and / or qual research skills&
  • Creative Writing&
  • Digital Marketing Experience&
  • Analytics&

    • Key Responsibilities

  • Improving digital healthcare experience for customers associates
  • Creating Omni-Channel Customer Journeys
  • Presenting storytelling to get cross-functional engagement buy-in
  • Prioritizing problems and opportunities with stakeholders to make things happen
  • Design, present, and deliver the service blueprint
  • Discover, visualize, and communicate existing services via research, prototype, journey map, and service blueprint

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