What are the responsibilities and job description for the Kitchen Manager position at Eternal Optimist?
Job Description
Job Description
Be part of a local institution and lead a nationally-recognized team in BBQ as the Kitchen Manager at Feast BBQ! We are looking for a strong leader with a history in the kitchen to join us in the NULU neighborhood.
Kitchen Manager :
General Tasks and Responsibilities
Reports to General Manager
Fulfill all tasks related to Shift Leader or General Manager if / when position is vacant
Work with Shift Leaders and Team Members to meet weekly and monthly performance metrics
Ensure the kitchen runs smoothly
Review and approve orders through approved food distributors on a daily / weekly basis
Work to maintain an accurate ordering lists for each purveyor, order par lists for every item ordered, and prep lists on a weekly basis
Works with Manager to write bi-weekly schedules; taking into account business trends, events, and labor goals
Works with Manager to establish bi-weekly meetings with individual Shift Leaders and develops a guideline for items to be discussed
Investigate, log, and resolve complaints concerning food and service quality issues that arise in-store and online
Work day and night services throughout the week
Apply analytical skills to solve a breadth of problems that may arise during a typical workday
Motivate all team members to work as a team and ensure that food and service meet our standards
Human Resources Related Tasks
Works with General Manager to accomplish restaurant human resource objectives by selecting, onboarding, training, assigning, scheduling, coaching, managing shifts, counseling, and disciplining team members; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures; relaying recruiting needs, personnel issues, and new team members to HR as needed in a timely manner
Coordinate with General Manager and Human Resources to complete semi-annual team member evaluations
Display a good judge of character to help ensure the right people are hired to maintain an efficient and motivated team
Resolve conflicts between hourly team members as needed
Complete necessary disciplinary actions for team members, including verbal warnings, written warnings, and work with the General Manager on terminations when warranted. Communicate these items to Human Resources in a timely manner
Monitor and help lead training processes of all new employees
Operational Tasks
Works with General Manager and Upper Management to implement strategies to increase average meal checks
Works to improve guest feedback percentages across all platforms by ensuring that all team members are communicating with guests respectfully and providing the best level of service possible.
Assists management with finding long term solutions to guest complaints to increase guest satisfaction and retention
Ensure that training and service standards are met, and that all team members are actively engaged in pursuing our mission of hospitality at all times.
Works to ensure all stores are operating at full capacity by ensuring that all team members are fully trained and all positions are filled.
Works with team members to ensure that provided checklists are fully understood, followed, and completed.
Create and maintain a culture of accountability, improvement, and hospitality that allows all employees to feel heard and taken care of, with an emphasis on building trusting relationships between management and hourly team members.
Monitor and facilitate team member recognition
Evaluate and identify team members for future promotion
Ensure proper organization and inventory practices are upheld
Ensure that all food items are prepared to specifications using standard recipes while maintaining portion control
Works with Manager to ensure that all financial (invoices, reporting) and personnel / payroll-related administrative duties are completed accurately, on time, and in accordance with company policies and procedures
Adhere to company standards and service levels to increase sales and minimize costs, including food, beverage, supply, waste, repair, utility, and labor costs
Work with General Manager and Upper Management to analyze causes of variance between theoretical and actual food costs and enact measures for minimization
Audit and ensure cleaning and maintenance schedule for restaurant equipment is being followed to ensure consistent operation and longevity of all purchased restaurant equipment
Audit security procedures and equipment in place to protect employees, guests, and company assets, providing feedback and improvements as needed
Work with General Manager and Upper Management to develop an in-depth knowledge of food / paper and labor costs and know how to analyze and ensure objectives are met by all team members
Maintain operations by implementing production, productivity, quality, and patron-service standards; determining and implementing system improvements
Ensure Kitchen are in complete compliance with all local, state, and federal regulations
Have complete knowledge of all local health, alcohol, and OSHA standards and ensure the restaurant is in compliance at all times
Accomplish company goals by accepting ownership of new and different requests; exploring opportunities to add value to the current position
Misc. Tasks
Maintain professional and technical knowledge by tracking emerging trends in the restaurant industry; attending educational workshops; identifying and evaluating competitors; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices
Embody and enforce company culture and policies regarding quality, cleanliness, and respectful and hospitable communication at all times
Job Type : Full-time
Benefits :
401(k) matching
Dental insurance
Employee discount
Flexible schedule
Health insurance
Paid time off
Vision insurance
Shift :
Day shift
Night shift
Ability to Relocate :
Louisville, KY 40206 : Relocate before starting work (Required)
Keep a pulse on the job market with advanced job matching technology.
If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution.
Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right.
Surveys & Data Sets
What is the career path for a Kitchen Manager?
Sign up to receive alerts about other jobs on the Kitchen Manager career path by checking the boxes next to the positions that interest you.
