What are the responsibilities and job description for the Customer Account Representative position at Eterno Inc?
Customer Account Representative
Are you a proactive and customer-focused individual who enjoys nurturing relationships and providing top-notch service? If so, we invite you to be a part of our dedicated Customer Account team!
Why Choose Us:
Client-Centric Culture: We're committed to delivering exceptional experiences to our valued customers. If you have a knack for building rapport and providing tailored solutions, you'll thrive in our environment.
Professional Growth: We believe in promoting talent from within. As a Customer Account Representative, you'll have opportunities for career advancement as you excel in your role.
Team Collaboration: Join a close-knit team of professionals who work together to ensure customer satisfaction and success.
What We're Looking For:
- Relationship Builder: You take pride in connecting with customers, understanding their unique needs, and providing solutions that exceed their expectations.
- Customer Advocate: You're passionate about ensuring that every customer has a positive experience and resolves any issues with empathy and efficiency.
- Detail-Oriented: You manage customer accounts with precision and accuracy, ensuring all needs are met promptly.
Key Responsibilities:
- Customer Engagement: Cultivate strong, long-lasting relationships with customers, anticipating their needs, and offering personalized solutions.
- Account Management: Effectively manage new customer accounts, ensuring accurate record-keeping and timely updates.
- Issue Resolution: Address customer concerns and inquiries with professionalism, empathy, and efficiency to ensure satisfaction.
What We Offer:
- Competitive Compensation: Enjoy competitive compensation and opportunities for performance-based incentives.
- Training and Development: Access continuous learning opportunities to enhance your customer service and account management skills.
- Collaborative Environment: Join a supportive and collaborative team that values your contributions.
- Career Growth: Benefit from clear paths to advancement within the Customer Account team.
Ready to Build Relationships and Excel in Customer Service?
If you're ready to embark on a rewarding journey of nurturing customer relationships and providing exceptional service, apply now to become a Customer Account Representative with our team. Join us in ensuring customer satisfaction, resolving issues, and shaping your future as a valued member of our organization.
Salary : $850 - $1,100