Middle School Operations Associate

Role Overview:
The Operations Associate serves as the first point of contact for scholars, families, staff, and visitors, ensuring a welcoming and efficient school environment. This role is responsible for maintaining accurate records, managing scholar attendance and registration, overseeing visitor tracking, and supporting daily operations to create a smooth and organized school experience.

Key Responsibilities:

• Scholar Management:
  • Input and track scholar attendance daily.
  • Process scholar transcripts and record requests.
  • Manage new scholar registration, withdrawals, and transfer enrollments.
  • Track and communicate scholar uniform infractions daily.
• Visitor & Security Management:
  • Greet and assist all visitors, ensuring they feel welcomed.
  • Maintain security by following protocols and issuing visitor badges.
  • Track all guests, volunteers, and family visits (birthdays, lunch visits, observations).
• Office & Communication Management:
  • Answer and maintain the school phone system.
  • Check and manage the mailbox.
  • Track and receive packages.
  • Monitor and respond to school info and attendance emails.
  • Maintain the master calendar and update the ParentSquare calendar.
• Logistics & Financial Tracking:
  • Track late pick-up times and invoice related fees.
  • Support platform management including School Pass and SchoolMint
    

Qualifications:

• High school diploma or equivalent (some college education preferred).
• Previous experience in administrative support, school operations, or customer service preferred.
• Strong organizational skills with high attention to detail.
• Excellent interpersonal and communication skills.
• Ability to multitask and work in a fast-paced school environment.
• Proficiency with Google and school management platforms (e.g., School Pass, SchoolMint, ParentSquare).
• Ability to maintain confidentiality and follow security procedures.

Schedule:
This is a full time position. Hours will align with the school day schedule, with occasional after-school or evening commitments as needed. Hours are 7:15am - 4:30pm. 

Compensation:
Competitive salary rate based on experience and qualifications.