Field Construction Manager

Introduction:

At Ethos Distributed Solutions, we deliver competitive and professional wind, solar and wireless services. Our customers are leading renewable energy developers/owners with utility scale wind, solar, and energy storage projects across the United States. Our achievements are a direct result of the dedication and diligence of our team. We expect our team members to enhance processes, systems, and their own performance while upholding our culture standards, based on the 'Ethos Way' which encompasses our core values:

• Respect: Fundamental belief in treating all team members fairly, and doing the right thing for employees and customers, leading to “win win win.”
• Personal Accountability: In a remote, field-oriented business, we rely on our people to be personally accountable for their actions and results every day.
• Solutions Oriented: As our work is custom in nature, we rely on our team to not just find problems, but to creatively identify and drive solutions.

At the heart of this is the belief that respect, personal accountability, and operating from a solutions-oriented mindset always leads to a “win win win.” Our core values underscore and reinforce our safety culture. We actively drive safety by respecting policies, standards, and leadership, by holding ourselves personally accountable to follow all standards, and seeking appropriate creative solutions to complete the job in a safe manner.

Education, Training and Skills Required:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

• OSHA 30
• CPR/First Aid
• NFPA70E
• Competent Climber and Rescuer certification
• Minimum of 3 years’ experience in as a crew supervisor/Lead
• Minimum of 5 years’ working in Telecom construction
• Advanced knowledge of working at heights and construction methods for the wireless communications industry.
• Must be able to troubleshoot and test telecommunications equipment (PIM, Sweep, fiber testing)
• Comprehension of construction documents
• Preparation of closeout packages
• Passed initial background check and substance screening
• Driving record must meet Ethos insurance standards
• Must maintain a valid state Driver’s License
• High school diploma or equivalent college degree preferred
• Able to read construction drawings and specifications
• Strong attention to detail
• Strong interpersonal and customer relation skills
• Able to effectively collaborate with employees at all professional levels
• Advanced computer operation skills
• Excellent communications skills

Essential Duties (Summary):  Field Construction Manager (FCM) is responsible for successfully executing profitable customer programs by managing up to 6-8 Ethos field crews and all associated field operations, internal staffing, and customer support.  Major responsibilities include:

• Take ownership of financial performance of assigned teams and projects. Successfully meet and exceed revenue and profitability (Gross Margin) goals. 
• Oversee daily field construction operations and activities of approximately 10-25 persons, which may include multiple customers across multiple states
  • 100% responsible for team performance to safety standards and performance on audits.
  • Help Crews perform at high levels in all aspects, including “Schedule, cost, quality, service”
• Ensure Ethos crews deliver strong customer value, resulting in healthy customer relationships and strong loyalty and repeat customer programs.
• Work with Ethos Project Managers (“PMs”) and Crew Leads (“CLs”) to build team capabilities and coach individuals, address hiring needs, terminations, and perform corrective discipline as required.
• Provide technical and process expertise to CLs.
• Ensures projects set up for success by personally performing key pre-construction activities for all projects such as permitting, materials, arranging cranes and subcontractors, safety and rigging plans, MOPs, team logistics, etc.
• Responsible for the following functional areas (see breakout details below)
  • Estimating support for PM
  • Customer relationship development and new customer integration
  • Field operations and crew activities, including project quality
  • Pre-construction planning and execution
  • Team building, crew scheduling, and resource planning
  • Revenue and profit goals including Change Order Management/True-Ups

Essential Duties (Detail):

• Estimating support for Project Manager(s) activities:
  • Perform scoping support such as bid walks, evaluate site conditions relative to scope of work.
  • Support Project Manager on bids/ estimates as needed.
  • Review PM quotes for all projects prior to submission for technical compliance, accuracy, and ability to meet hours and margin goals.
• Customer relationship development and new customer integration.
  • Manage existing customer relationships and successfully launch new customer programs.
  • Create meaningful relationships with customers; provide weekly customer updates (3x/week )
  • Address customer issues that get elevated from team level. Defuse problems and pull in PM’s where needed for contentious issues.
  • Represent Ethos in daily and weekly customer staffing and activity meetings / EDS meetings.
• Field operations and Project Quality activities:
  • Coordinate construction schedules with Project Managers (“PMs”) and Crew Leads (“CLs”).
  • Manage crews to achieve estimated hours and budget on projects.
  • Provide oversight for safety and quality during construction on all assigned construction projects, including performing safety audits while visiting crews in the field.
  • Comply with carrier specifications for construction standards including training Crew leads and techs on standards.
  • Ensure teams comply with all Ethos defined and industry standard work processes.
  • Review daily reports every day; provide CLs prompt coaching and support.
  • Review and approval of all documentation including but not limited to construction reports, grounding reports and red-lined as built drawings.
  • Ensure extra works and costs are accurately and effectively captured through change orders.
  • Ensure closeout requirements are submitted in timely manner per customer requirements.
  • Participate in the field 50-75% of time to be able to directly coach Crew Leads and teams and build performance culture.
  • Build culture of company success and not department success. Shares resources as necessary to ensure company fulfills all its obligations.
  • Provide detailed management reports to adequately track performance of operations.
• Execute critical pre-construction activities – personally ensure projects set up for success by:
  • Ensuring permits are pulled and final inspections are completed as needed for each assigned project.
  • Writing / submitting method of procedures (MOP) per customer requirements.
  • Writing / submitting site specific safety documentation and rigging plans per customer requirements.
• Team building, crew scheduling and resource planning.
  • Proactively prepare for weekly 1-on-1 PM meetings – report out on projects and field progress.
  • Hold Crew Leads accountable for all Ethos and customer policies.
  • Act as role model for all safety, quality, and environmental procedures compliance.
  • Support leads in managing all team staffing issues, including coordinating rotations, etc.
  • Help develop emerging talent including a pipeline of Top Hands and skilled techs.
  • Collaborate with PM to grow or adjust team counts as required by customer activity.
  • Support interview and hiring process. Take responsibility for hiring/firing on assigned teams.
  • Manage employee performance feedback process with Crew Leads and techs.
  • Run disciplinary processes where required, under direction of PMs/HR.
• Take responsibility for achieving revenue and 25% gross margin targets on project portfolio:
  • Help CLs understand project economics– build and execute plans to achieve margin targets.
  • Collaborate with CLs to reduce waste, improve productivity, and achieve cost savings.
  • Monitor project costs and margins; troubleshoot root cause issues to improve margins.
  • Identify extra works or chargeable external impacts and prepare Change Order documents.
  • Get Ethos PM approval on change orders and submit to customer.
  • Lead close out / true-up processes and provide PMs supporting documentation as required.
  • Maintain and deliver monthly revenue and cost forecasts to PM and Project Controls.
  • Manage all direct costs including but not limited to labor and team productivity, procurement of materials, sub-contractors, vehicles (trucks and trailers), travel expenses, etc.

Supervision responsibilities:

• 4-8 direct reports
• 10-25 total team members

Travel:

• Expected between 50-75% of time in the field.

Location:

• Must be located in the Denver metropolitan area or other region if specifically defined.

Physical Demands & Work Environment:

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee is regularly exposed to moving mechanical parts; high, precarious places; particulate matter and outside weather conditions. The employee can be exposed to risks of electrical hazards.  The employee is occasionally exposed to hazardous chemicals.  The noise level in the work environment is usually loud.
• While performing the duties of this job, the employee is regularly required to stand; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. The employee must be capable of lifting and/or moving up to 100 pounds.  Specific vision abilities required by this job include close vision, distance vision, depth perception, ability to distinguish colors, and ability to adjust focus.
• Must be able to pass a physical exam and drug/alcohol screening.
• Must have the ability to climb stairs and ladders that exceed 300 feet in height.
• Must be able to work atop freestanding wind turbine towers that exceed 300 feet in height.
• Must be able to work in extreme weather conditions.
• Must be comfortable working remotely with limited supervisor interaction.

Company Disclaimers: 

This job description is not intended to be an exhaustive list of all responsibilities, skills and working conditions.  It is intended to be an accurate reflection of the principal job elements essential for making decisions about the job and evaluations about an individual's performance.

In no event shall the job description be construed to represent a contract of employment.  Ethos Distributed Solutions maintains "at-will" employment, where either party is free to dissolve the relationship at any time.