What are the responsibilities and job description for the Account Manager position at Ethos Laboratories?
Description
JOB OVERVIEW
The Account Manager is responsible for developing and maintaining business relationships with new and existing customers.
ESSENTIAL FUNCTIONS
- Assist the Senior TM in identifying opportunities and leads within a specified geography
- Maintain current business relationships
- Grow current business samples (organic growth)
- Complete implementations and other steps of sales process with the senior Territory Manager (initial sales call, implementation, first report debrief, 30 day summary and quarter summary)
- Assume full responsibility of account after 90 days
- Complete lunches and other meetings as needed for account maintenance
- Attend and contribute to customer meetings and events/presentations when needed
- Field travel with overnights up to two nights per month depending on location of accounts
- Assume responsibility of patient bills, customer needs, supply ordering, phlebotomists calls and working with Phlebotomist Supervisor to manage phlebotomists
- Be able to recite the 30 second talk track and other company talk tracks
- Provide weekly summaries of call/account activity
- Gather presentation materials, order food, etc. for customer visits
Requirements
PROFESSIONAL REQUIREMENTS
- Regular and prompt attendance
- Ability to travel, including overnight stays
- Above average critical thinking ability
- Demonstrated track record of successful customer relationship building experience
- Demonstrated professionalism
- Willingness and ability to take on additional duties as assigned
EDUCATION AND EXPERIENCE REQUIREMENTS
- Bachelor’s degree required.
- Prior experience as an inside or outside account manager and sales professional required
- B2B sales experience preferred
KNOWLEDGE, SKILLS AND ABILITIES
- Exceptional oral and written communication skills
- Knowledge and experience with Microsoft Office
- Effective time management skills
PHYSICAL AND ENVIRONMENTAL DEMANDS
- Position requires sitting, walking, reaching, bending, stooping, and handling objects with hands and/or fingers, talking and/or hearing, and seeing.
- Position requires the ability to lift up to 50 lbs.
DIRECT REPORTS
- None
