What are the responsibilities and job description for the Client Service Representative - Veterinary- Vista Vet Specialists position at Ethos Veterinary Health?
Client Service Representative - Veterinary Medicine - Vista Veterinary Specialists - Sacramento
Do you love animals? Do you have a passion for healthcare? Are you looking for a job with growth opportunities? Then Vista is the right place for you!
Vista Veterinary Specialists is looking for a Client Service Representative to join our team full-time!
Our 24-hour emergency and specialty hospital provides care in emergency critical care, internal medicine, surgery, radiology, and cardiology. We are the leader in specialty and emergency care in the Sacramento area!
Responsibilities and duties:
* Welcome our clients in a friendly, helpful, and compassionate manner
* Prepare and review documents and medical records accurately and completely
* Educate and advise clients regarding Vista Veterinary Specialists services and practices
* Process appointments, emergencies, and client requests while ensuring the highest quality of care and satisfaction for our clients at all times.
* Process admissions and discharges accurately; schedule follow up appointments as necessary
* Process invoices and payments accurately
* Update and maintain client/pet records and files in accordance with Vista Veterinary Specialists legal requirements
* Assist with other administrative duties such as scanning, faxing, emailing, for example
Skills and Qualifications:
- Previous experience in Veterinary medicine or working with animals is highly preferred!
- Experience with EzyVet a PLUS
- Ability to work at least 1 weekend day and nights
- Someone who can smile and keep calm in emergency and challenging situations
- Excellent Communication and Multi-tasking skills are needed for our extremely busy hospital
- Displays the highest degree of professionalism at all times with customers and co-workers
- Demonstrate proficiency in computer skills
- Must be organized and detail-oriented to ensure efficiency and accuracy in all transactions
- Able to work in high-stress situations and exercise good judgment as needed
- Present a neat, well-groomed appearance
- The base yearly range for this position is $37,440 - $45,760. Our pay ranges are primarily determined by role, level, and location. The range provided for each job posting reflects the minimum and maximum target for the position. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.
Ethos Veterinary Health is at the forefront of innovation and world-class medicine. As the premier network of over 140 specialty and emergency hospitals across North America, Ethos brings together a dedicated community of more than 1,500 specialized doctors providing care for nearly 2 million pets annually. The integrated and collaborative network of veterinary professionals utilize state-of-the-art technology and a scientific, evidence-based approach to deliver compassionate, unparalleled care and rewarding careers. Committed to revolutionizing veterinary medicine.
Ethos Veterinary Health offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees. The team can provide more information about compensation and benefits for your specific location during the process.
Ethos is an Equal Opportunity Employer. Ethos does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided based on qualifications, competence, merit, and business need.
Salary : $37,440 - $45,760
