What are the responsibilities and job description for the Client Service Representative position at Ethos Veterinary Health?
Do you love animals? Do you have a passion for healthcare? Are you looking for a job with growth opportunity? Then Vista is the right place for you!
Vista Veterinary Specialists is looking for a Client Care Specialist to join our team part-time.
Our 24-hour emergency and specialty hospital provides care in emergency critical care, internal medicine, surgery, radiology, and cardiology. We are the leader in specialty and emergency care in the Sacramento area!
Responsibilities and duties:
Ethos Veterinary Health offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees. The team can provide more information about compensation and benefits for your specific location during the process.
Ethos is an Equal Opportunity Employer. Ethos does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided based on qualifications, competence, merit, and business need.
Vista Veterinary Specialists is looking for a Client Care Specialist to join our team part-time.
Our 24-hour emergency and specialty hospital provides care in emergency critical care, internal medicine, surgery, radiology, and cardiology. We are the leader in specialty and emergency care in the Sacramento area!
Responsibilities and duties:
- Welcome our clients in a friendly, helpful, and compassionate manner
- Prepare and review documents and medical records accurately and completely
- Educate and advise clients regarding Vista Veterinary Specialists services and practices
- Process appointments, emergencies, and client requests while always ensuring the highest quality of care and satisfaction for our clients
- Process admissions and discharges accurately; schedule follow up appointments as necessary
- Process invoices and payments accurately
- Update and maintain client/pet records and files in accordance with Vista Veterinary Specialists legal requirements
- Assist with other administrative duties such as scanning, faxing, emailing, cleaning for example
- Previous experience in Vet med or working with animals Preferred!
- Experience with EzyVet a PLUS
- Availability to work at least one weekend day and some nights ensures flexibility and supports our team's success
- A positive attitude and ability to stay calm under pressure—we’re looking for someone who can shine even in emergency and fast-paced situations
- Strong communication and multi-tasking abilities are essential to thrive in our hospital environment
- A commitment to maintaining the highest level of professionalism with both customers and colleagues is key to our culture
- Proficiency with computer skills will help ensure smooth and efficient operations
- We value organization and attention to detail, as these qualities ensure accuracy and efficiency in all tasks
- The ability to work effectively in high-stress situations while exercising sound judgment is crucial to success
- Present a neat, professional appearance
- Benefits of Working at Vista: Compensation is based on experience and skill level. Benefits for part-time employees include participation on our 401(k) plan, full access to our online learning platform: VetBloom, access to the Employee Assistance Program, uniform allowance, and pet health discounts.
Ethos Veterinary Health offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees. The team can provide more information about compensation and benefits for your specific location during the process.
Ethos is an Equal Opportunity Employer. Ethos does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided based on qualifications, competence, merit, and business need.
Salary : $18 - $22
