Specialty Veterinary Technician Manager, CASE

• $60,000- $80,000 depending on experience

• 4x10 shifts
• On call rotation every 4-5 weeks
• TBD as the needs of the team is assessed with Hospital Director

• Recruitment: Maintain and monitor the recruitment platform for all open Specialty technical positions.
• Staffing Oversight: Collaborate with the Hospital Director to assess staffing needs, including hiring, training, disciplining, and terminating as required.
• Selection & Onboarding: Recruit and participate in the selection process of new employees, ensuring completion of orientation and training.
• Performance Management: Conduct annual performance appraisals, provide coaching and mentorship, and identify ongoing skill-building needs alongside the Learning and Development team.
• Employee Morale: Assist in performance-based incentive programs, mediate conflicts, and maintain employee satisfaction.
• Licensure Compliance: Track and ensure all RVTs maintain current licensure.

• Daily Oversight: Assist in the daily operations of Specialty technical staff.
• Scheduling: Oversee technical staffing and scheduling, ensuring alignment with budget and operational needs.
• Strategic Planning: Collaborate with department leads and the Hospital Director to maximize staff efficiency and revenue growth.
• Client Care: Partner with the Client Experience Manager to ensure client satisfaction and optimal patient care.
• Safety Compliance: Work with the OSHA/Safety Officer to maintain a robust hospital safety program.
• Risk Management: Collaborate with the Risk Management Officer for root cause analysis and technical staff training development.

• Payroll Management: Oversee all Specialty technical staff payroll processes, including missed punches, PTO, CE days, bereavement, and sick leave.
• Inventory Oversight: Manage inventory for Specialty departments and assist in budget planning and financial analysis.
• Expense Management: Submit expenses to Oracle for processing.

• System Knowledge: Stay current with all features of EzVet & Smartflow (hospital operating systems).
• Vendor Relations: Maintain relationships with vendors for hospital Specialty department inventory.
• Communication: Notify Specialty staff of system updates, shutdowns, or equipment upgrades.
• Training: Ensure technical staff receives adequate training on hospital operating systems.

• Recruiting & Hiring: Support the Hospital Director with recruiting, interviewing, and pre-hire processes.
• Performance Reviews: Assist team leaders in addressing employee performance concerns and maintaining disciplinary documentation.
• Resource Tracking: Maintain annual calendars of employee paid time off, CE funds, and uniform allowances while keeping employees informed of account balances.

• Technical Experience: Licensed Veterinary Technician experience in a tertiary setting strongly preferred.
• Supervisory Experience: Proven track record in managing staff within a veterinary setting.
• Managerial Skills: Strong administrative and leadership abilities.
• Work Ethic: Positive attitude and adaptability to changing situations.
• Attention to Detail: Ability to focus on details while maintaining awareness of broader goals.
• Confidentiality: Maintain discretion and confidentiality in all matters.
• Physical Abilities: Capability to handle, lift, and restrain animals; ability to stand for long periods and perform medical procedures.
• Clinical Expertise: Proficient in administering CPR, drawing blood, administering medications/fluids, and assessing/training patients.
• Communication Skills: Excellent written and verbal communication abilities.
• Independent Work: Ability to work autonomously and produce high-quality outcomes.
• Multi-tasking: Skilled at handling multiple priorities effectively.

• CE Allowance
• Uniform Allowance
• Paid Time Off
• Holiday = time and a half
• Employee Pet Discount
• 401k
• Medical/Dental/Vision
• Disability Insurance
• Life Insurance
• HSA/FSA
• Access to VetBloom for RACE-approved continuing education and training
• License application and renewal reimbursement for CVTs.
• Financial support and onsite mentorship for those pursuing VTS certification
• Ask us about certification assistance

Salary : $60,000 - $80,000