What are the responsibilities and job description for the Quality Assurance Manager position at Ethos?
Quality Assurance Manager
This Quality Assurance Manager will apply quality experience and expertise to manage the Quality systems, ensuring best practices and results in production and products.
Maintains FSSC 22000 certification and QMS requirements, and leads new initiatives toward process improvement and best practices in quality administration.
Position Responsibilities:
- Maintain FSSC 22000 Certification.
- Ensure Quality Management System processes and documents are in place and employees are trained to support FSSC 22000 Certification, Food Safety, and GMP’s.
- Perform periodic QMS reviews and track objectives for quality, product, and process improvement.
- Generate Quality Scorecards and reports for aspects of plant quality including Customer Complaints, CAR’S, and COPQ.
- Customer Concern Management. Investigate customer concerns, perform Root Cause Analysis, and develop Corrective and Prevention Actions. Lead the resolution and ensure timely follow-up of quality issues to maintain customer satisfaction.
- Oversee internal and external audits.
- Quality Liaison with current and prospective customers.
- Lead the Food Safety Quality Culture Team.
Required Skills & Qualifications:
- _ 5 years’ experience in Quality Assurance in a Food Manufacturing environment._
- 2 years of Supervisory or Management experience.
- Quality Management Systems experience in a manufacturing environment
- Bachelor’s Degree in a highly related field
- Food Safety and QMS expertise
- Experience maintaining customer complaint processes and mitigation Advanced knowledge of Lean, Six Sigma, and Project Management best practices
Job Type: Full-time
Pay: $80,000.00 - $100,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Parental leave
- Professional development assistance
- Referral program
- Relocation assistance
- Retirement plan
- Vision insurance
Schedule:
- Day shift
- Monday to Friday
Work Location: In person
Salary : $80,000 - $100,000
