Do you have knowledge and experience within the Plumbing & Waterworks industry? Do you enjoy helping customers and exceeding their expectations? Ready to dive into a dynamic world where pipes become pathways to success? Join our team as a Counter Salesperson at the leading Plumbing Wholesale Company and watch your career flow with endless opportunities! We offer great benefits, 401k with company match, work/life balance, paid time off, growth opportunities and so much more! Plumbing knowledge & experience appreciated!

Join the team that has been powering growth and an excellent reputation for over 60 years! Etna Supply is an industry leader in plumbing, heating, underground, municipal, and fire protection wholesale distribution throughout Michigan, Indiana, Ohio, and Wisconsin. We are committed to sound financial principals, building partnerships that foster teamwork, and striving for continuous improvement. We are dedicated to fairness integrity, and respect.

• Meet or exceed the expectations of our customers by providing a positive customer experience.
• Understand the layout of the warehouse/yard and bin location system, as well as the different types of product Etna stocks.
• Service counter customers’ needs through answering questions, determining needs, entering sales orders, expediting b/o’s, purchasing and or transferring special order or non stock items.
• Gather materials/products in the warehouse and or yard to package/assemble for customer pick-up within one hour of the order being printed.
• Use care in the handling of all materials and/or products.
• Prevent shipping errors and inventory errors through verifying of ones own work.
• Mark all products for pick-up with customer’s name, carton count.
• Stage picked orders to appropriate staging bin location.
• Sign, date, and completely fill out all order documents/credits.
• Operate all material handling equipment safely while adhering to all safety regulations.
• Backing up carton packaging to prevent shipping errors and inventory errors.
• Assist in the stocking, cleaning, up keeping and appearance of the sales counter area.
• Maintain and build business relationships with customers.
• Take part in the promotion/displaying of new products.
• Assist and back up the warehouse and other positions as needed.
• Regular and predictable attendance.
• Work safely.

• Maintain professional image as a representative of the company.
• Effective communication, interpersonal, customer service, negotiation, sales, stress management, and detail-orientation skills.
• Ability to manage multiple tasks and priorities and easily adapt to changing situations.
• Working knowledge of basic financial concepts, such as margins, profit, and discounts.
• Ability to read and comprehend simple instructions, short correspondence, and memos.
• Basic adding, subtraction, multiplication, and division skills with or without using a calculator.
• Ability to operate standard office equipment.
• Must possess Plumbing/Waterworks product knowledge with an understanding of product application.
• Computer skills and/or computer literate with working knowledge of Eclipse.

Certifications and/or Licenses:

• Ability to pass operator exam and drive powered industrial equipment.

• Frequently required to talk and hear; walk and stand; handle, grasp, reach, and use fingers.
• Regularly required to sit; climb, bend, and stoop; push, pull, and carry; and lift up to 50 lbs.
• Must be able to fulfill the essential job functions in a consistent state of alertness and a safe manner.
• Specific vision abilities required by this job include clear vision at 20 inches or less and 20 feet or more, depth perception, and color vision.
• Work performed primarily inside.
• The noise level in the work environment is usually moderate.
• Pass substance abuse screening.

We are an Equal Employment Opportunity Employer