What are the responsibilities and job description for the Plumbing Wholesale Customer Service Representative position at ETNA Supply?
Job Description
Job Description
Join the team that has been powering growth and an excellent reputation for over 60 years !
Etna Supply is an industry leader in plumbing, heating, underground, municipal, and fire protection wholesale distribution throughout Michigan, Indiana, Ohio, and Wisconsin. We are committed to sound financial principals, building partnerships that foster teamwork, and striving for continuous improvement. We are dedicated to fairness integrity, and respect.
What We Offer :
- Competitive compensation and benefits package, including quarterly bonuses!
- 5 different lines of business and 2 subsidiaries that provide company stability through diversification.
- Professional development opportunities to support your growth.
- A collaborative and inclusive work environment that values your contributions.
- The fun challenge of working in a fast-paced, multi-location, diverse business function environment.
The Plumbing Wholesale Customer Service Representative provides the friendly and knowledgeable voice of our company, you’ll assist customers via phone, email, and online chat , ensuring they get the right products for their needs. You’ll process orders, track shipments, troubleshoot issues, and support our website customers—all while keeping the gears turning behind the scenes with inventory coordination and billing assistance .
Essential Responsibilities :
Knowledge, Skills, and Abilities :
Physical Demands and Work Environment :
The physical demands and work environment described below outline the requirements to perform this job. Reasonable accommodations may be made for individuals with disabilities.
We are an Equal Employment Opportunity / Affirmative Action Employer.