What are the responsibilities and job description for the Customer Service Phone Representative position at Etrailer?
Job Details
Job Location
Missouri - Wentzville, MO
Position Type
Full Time
Education Level
High School
Salary Range
20.00 Hourly
Travel Percentage
None
Job Category
Customer Service
Description
Customer Service Phone Representative - Join Our Adventure!
Are you passionate about helping others and excited about outdoor adventures? Do you thrive in a team-focused environment and love learning? If so, we'd love for you to join our growing team!
At etrailer.com we're dedicated to guiding our neighbors (our customers) on their journeys-whether it's camping, traveling, towing, or any other adventure. We aim to provide the most personalized experiences, helping them find the best products for their unique needs. And we need enthusiastic teammates like you to help us make that happen!
What You'll Do :
- Serve our Neighbors : Answer inbound phone calls, offering friendly assistance on a range of camping, towing, and outdoor accessories, while providing personalized solutions.
- Build Strong Connections : Establish lasting relationships with our neighbors, ensuring each call is an opportunity to offer thoughtful recommendations and guidance tailored to their needs.
- Use Technology & Resources : Work with computers and a variety of other resources to track neighbor details, ensure accurate order processing, and enhance the neighbor's experience with us.
- Collaborate for Success : Partner with teammates to solve challenges, refine processes, and ensure every neighbor feels valued and heard throughout their journey.
- Stay Curious & Learn : Continuously ask questions, stay informed, and actively seek opportunities to improve your role and the neighbor experience.
- Own the Experience : Take responsibility for ensuring every interaction-whether it's assisting with a product inquiry or supporting an installation-is positive and memorable for our neighbors.
What We Offer :
Who You Are :
Ready to embark on a fulfilling journey with us? Apply today and let's make an impact-together!
Salary : $20 - $27
