Case Manager

Applications can only be accepted on ETSU eJobs website. To apply for this position, please continue onto this link:
https://jobs.etsu.edu/postings/30936

Job Summary
The Case Manager for the Department of Family Medicine at Quillen College of Medicine is an integral member of our healthcare team, dedicated to delivering exceptional care and support to our clients. Working under the guidance of the Case Manager Supervisor, this role involves conducting comprehensive assessments, crafting personalized care plans, and overseeing the implementation and evaluation of tailored care strategies.

In this position, you will play a pivotal role in enhancing client management and satisfaction by seamlessly integrating case management, utilization review, and goal planning into every phase of client care. Your focus on accountability and excellence will ensure effective coordination of services and the achievement of client goals.

We are seeking a passionate individual who is committed to improving patient outcomes and upholding the highest standards of care. As a Case Manager, you will also be expected to take on additional responsibilities as needed, contributing to a collaborative and dynamic healthcare environment. If you are driven to make a difference in the lives of others and are eager to join a team that values quality and compassion, we encourage you to apply.
**This is a grant funded position

The value of employment at ETSU goes far beyond salary. The official workday is 7.5 hours, which includes a one-hour lunch/meal break. Regular benefited ETSU employees enjoy a full range of benefits, services, and programs including:

• Paid time off & leave
• 17 paid holidays
• Educational Assistance
• Health and life insurance
• Retirement
• Access to University facilities and services and much more!

Check out the ETSU Human Resources Benefits page for additional information at: https://www.etsu.edu/human-resources/benefits/.

ETSU is an Equal Opportunity Employer.

Disclaimer: The Job Summary is intended to describe the general nature and level of work being performed by individuals in this classification. It is not intended to be a complete list of all responsibilities, duties, and skills required. Management reserves the right to revise the job or require different tasks to be performed as assigned to reflect changes in the position. Employees must be able to perform the essential functions of the position satisfactorily with or without reasonable accommodations

Knowledge, Skills and Abilities

• Knowledge of the principles of growth and development over the life span.
• Knowledge of policy, principles, and practice of social work and/or psychology, individual and group behaviors, socioeconomic factors, and their relationship to mental health. Has resources at hand for local, state, or national needs for individuals with substance use and/or mental health concerns.
• Knowledge of managed healthcare programs, including Tenn Care, eligibility issues, and insurance.
• Knowledge of guidelines and methods used for applying for disability and for accessing vocational rehabilitation services.
• Knowledge of systems is involved in the provision of healthcare.
• Ability to provide excellent customer service and support.
• Ability to interact professionally with persons from diverse cultural, socioeconomic, educational, racial, ethnic, and professional backgrounds effectively.
• Ability to work with managers, co-workers, members of the public, and professional groups Ability to organize and prioritize workload and meet deadlines effectively.
• Ability to consistently demonstrate a positive/proactive customer service attitude.
• Ability to maintain ethical behaviors exemplary of quality public service and fair
• Ability to work as an effective team member, function independently, and exercise sound judgment
• Ability to maintain confidentiality.
• Ability to work within a regional and state service network and interact with other healthcare
• Ability to utilize computer programs to prepare reports and assist with grant applications.
• Ability to organize and maintain an accurate filing system.
• Ability to work independently with minimal supervision.
• Working knowledge of Microsoft Office and Electronic Health Records.

Required Qualifications

• Bachelor’s degree in relevant field and

Or

• An equivalent combination of education, training, and experience
• Two (2) years of experience

Preferred Qualifications

• One year of experience working with addiction and/or mental health diagnoses

Job Type: Full-time

Pay: $21.50 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• Monday to Friday

Work Location: In person

Salary : $22